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Thrustmaster RGT FFB Clutch malfunction

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Lexaeus, Aug 5, 2015.

  1. Lexaeus

    Lexaeus
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    Aug 19, 2013
    Messages:
    24
    My RGT didnt work sice 0.4.1 update.. Please fix it i cant play. Can anyone help me?
    Sorry for my bad english i´m from Germany
     
  2. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

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    Does the device show up in the "Controls" menu, "Hardware" tab?
    If it shows, do all buttons and axes appear on that screen?
    If they appear, do they move correctly while you move them?
    If they move, have you tried binding them in the "Controls" menu, "Bindings" tab?

    If nothing appears anywhere, can you check on Windows Control Panel, Game Controllers section, to see if the device appears, and if all the buttons/axes move correctly there?
     
  3. Lexaeus

    Lexaeus
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    All of those things i´ve tested.. In windows Controllpanel all works fine... But the 0.4.1 update is a big change (DX11) and so i hope it works after the next update :rolleyes: in game i pressed the same buttpns as on pic 2

    BeamNG Fehlerbericht.png

    Sorry for my bad english i´m from Germany
     
  4. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

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    Can you please send me your log files? They are located in mydocuments/beamng.drive, named torque3d.log and torque3d-input.log. That could help, thanks!

    Also, what operating sytem are you using? Did you upgrade to Windows 10 by any chance?
     
  5. Lexaeus

    Lexaeus
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    Windows 7 Professional X64
    My hardwarespecs
    I7 860
    8GB ram
    HD6970 2GB
     

    Attached Files:

  6. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

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    Thanks. Please test the following:
    - Close all programs you may have running, all windows you may have open.
    - Open the Windows Task Manager (ctrl+shift+escape keys), go to 'Processes' tab, sort by name, close any process whose name starts with 'BeamNG.drive'.
    - Try to run BeamNG again, and check if the wheel works now.

    Please let me know if that works. Thanks!
     
  7. Lexaeus

    Lexaeus
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    When i go to Controls -> Hardware the game crashes...

    Logs are attached
     

    Attached Files:

  8. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

    Joined:
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    Thanks for the logs, I think I have an idea of what is happening, but need more information to debug it properly. Next update will include more information in the logs, which will hopefully help me narrow the problem down.

    You mention that the game crashes when opening the Hardware tab, can you describe what kind of crash it is? Do you get to see the 'Send crash report' dialog window, or does it die before that?
     
  9. Lexaeus

    Lexaeus
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    Joined:
    Aug 19, 2013
    Messages:
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    it shows the dialog, and its only whn i had the Wheel connected
     
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