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I can't launch some map

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Ulrich, Mar 19, 2016.

  1. Ulrich

    Ulrich
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    Hello !

    Since the new Update, I have a strange bug when I launch some map, Like ECA or Jungle rock Island ...
    The map launch and just after the game crash and give me this message :

    Sans titre 1.jpg
    I have a pretty bad computer, but I never had this problem before, And yes I clear the cache and valided the files with Steam ...

    Help :'(
     
  2. Oshawott

    Oshawott
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    Could you post your specs? You can find them by typing dxdiag in the search bar.
     
  3. Ulrich

    Ulrich
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    Sure !
    Sans titre 441.jpg
     
  4. Aleferna_dls

    Aleferna_dls
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    I´ve those specifications an all those maps work for me; the only one which crashes my computer (When i say crashes i´m refered to totally switch of the pc because of the "insufficient memory") is "dESERT hIGHWAY V11.1" Try to delete all mods, and if it doesn´t work... well, i don´t know what to do.
     
  5. Ulrich

    Ulrich
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    Ok, I'm gonna test, Oh god 20 Minute od copy and past of mod Oo
    --- Post updated ---
    Meh :/ Still doesn't work, but, cool, now I have a new error message :
    Sans titre 24.jpg
     
  6. NaxNir

    NaxNir
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    Make sure you're running the 64-bit version.
     
  7. Ulrich

    Ulrich
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    How can I check that ?
    --- Post updated ---
    Did really nobody has an idea ? :c
     
  8. Aboroath

    Aboroath
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    Does the top of the opening screen say 32 or 64 bit? You could also try opening the 64 bit .exe in the main
    BeamNG folder somewhere. Sorry but I don't want to give bad advice when that's all I've got.
     
  9. Nadeox1

    Nadeox1
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    BeamNG Team

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    As said above, check if your game is running in 32bit or 64bit.

    If 32bit mode (and your OS is 64bit), it's possible the game detected a program that could potentially break things (Not sure why it would happen only after the update tho).

    97% of the cases this is due the infamous 'lavasoft web companion' software, more like a malware than a software.
    Easy fix is to delete LavasoftTcpService64.dll located in System32 (Safe to remove).
     
  10. Ulrich

    Ulrich
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    Ok, So :
    Sans titre 12474345.jpg

    The game running in 32bit, I have a 64 bit Windows and In think the game has alwais been run in 32bit (also in don't understand why the game say I have 3,9Gb, I have 8Gb ??), So I testing to find "LavasoftTcpService64.dll" But I can't find it in system32 :
    42.jpg

    :/
    --- Post updated ---
    So I also try to launch by the folder the "64bit version" and it's work perfectly fine, So I can launch this version, but it bothers me to cannot launch by Steam :/
     
    • Like Like x 1
  11. tdev

    tdev
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    Please read the text in your Screenshot. It actually says why.
     
  12. Ulrich

    Ulrich
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    Ah hum, ok, I'm idiot. But I think I shouldn't be able to update windows :/
     
  13. Nadeox1

    Nadeox1
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    BeamNG Team

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  14. Ulrich

    Ulrich
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  15. NaxNir

    NaxNir
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  16. Ulrich

    Ulrich
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    You know ...
     
  17. SuperNoob05

    SuperNoob05
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    Nope, we dont know.
     
  18. Ulrich

    Ulrich
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    Ah hum, I didn't have an official version of windows, at the times where I build my new computer, I didn't have the money to buy a Version of Windows... One day I would switch to a official version.
     
  19. tdev

    tdev
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    BeamNG Team

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    He got a pirated windows version, that's why ^^

    Windows without the service pack got a fundamental bug that prevents the game to run. You might have luck though.
     
  20. Dudeman

    Dudeman
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    you can find a windows 7 license cheap now days
    if you cant I don't know if it would be useful but I have a spare windows vista license (I don't think the game can run on vista tho)
     
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