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Game Crashes

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Brickfalcon, Jan 12, 2018.

  1. Brickfalcon

    Brickfalcon
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    The game crashes as soon as I launch it.
    I cleared the cache yesterday and didn't play afterwards and then today when I opened BeamNG Drive it crashed when I tried to get in a map and now it crashes as soon as I turn on the game. Can someone tell me how to fix it?
     
  2. Ai'Torror

    Ai'Torror
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    BeamNG Team

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    Have you got any mods installed? If yes, remove them or move them somewhere else.
    Are your PC specs matching the minimal requirements?
     
  3. Brickfalcon

    Brickfalcon
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    I've been playing for like 4 months and the all requirements are meet except gpu and graphics card and I had like 10 mods but they have been there for a while and I can't even remove them because I can't get on beamng drive
     
  4. Ai'Torror

    Ai'Torror
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    What's your GPU?
    --- Post updated ---
    You have to chceck if your GPU is DX11 compatible (without it the game will not work).
    Since your GPU doesn't meet the minimal requirements it might be the cause of your problem.
    When it comes to removing the mods... Go to your documents folder/beamng/mods and just move everything you see there somewhere else or just delete it.
     
  5. Brickfalcon

    Brickfalcon
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    It's been working for 6 month and the mods haven't cause any problems because I have them for a while
     
  6. Ai'Torror

    Ai'Torror
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    BeamNG Team

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    You have to chceck if your GPU is DX11 compatible (without it the game will not work).
    Since your GPU doesn't meet the minimal requirements it might be the cause of your problem.
    When it comes to removing the mods... Go to your documents folder/beamng/mods and just move everything you see there somewhere else or just delete it.
    But what is your gpu?
    Have you tried clean reinstall?
    Uninstall the game using program like Iobit Uninstaller, scan for all of the remains, delete them. Then delete the beamng folder in the documents if the uninstaller didn't do so. Then install the game from steam again.
    There was an update to the game during those 6 months which could have lead to mods going outdated.


    Remember, this is an early access game, which means that minimal requirements could change that's why it is always worth checking if your PC is good enough to play the game.

    Also have you tried the dx9 version? Go to steam click on beamng>properties>betas>dx9 this one should work for your gpu.
    If you want the access to the new features you will most likely have to buy a new one.
     
  7. Nadeox1

    Nadeox1
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  8. Brickfalcon

    Brickfalcon
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    #8 Brickfalcon, Jan 13, 2018
    Last edited: Jan 13, 2018
  9. Nadeox1

    Nadeox1
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  10. Brickfalcon

    Brickfalcon
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    option 1 didn't work and I'm currently trying option 2
    --- Post updated ---
    everything is deleted except backups, cache, mods file, setting, screenshots and unknown_files_user_backup its not letting me delete them because I need the network administater to give permission (sleeping)
     
  11. Nadeox1

    Nadeox1
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    That's probably your issue.
    The game is not able to read the files in Documents/BeamNG.Drive.
    You are not the administrator of your PC, or, your Windows account does not have the permission to access and modify the Documents folder?

    The game requires that permission in order to work properly.
     
  12. Brickfalcon

    Brickfalcon
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    everything is deleted except backups, cache, mods file, setting, and unknow
    I am administrator of my pc but not the network my dad is the administrator
     
  13. Nadeox1

    Nadeox1
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    Ok, are you sure you are looking in the correct folder?
    'MyDocuments' should not require any network permissions, since it's a local folder on your PC.
    Please verify that you are actually looking at <YourUsername>/Documents/BeamNG.Drive folder (and not, for example, OneDrive/Documents/BeamNG.Drive)
     
  14. Brickfalcon

    Brickfalcon
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    I am
     
  15. Ai'Torror

    Ai'Torror
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    Are you logged in as administrator? (It shouldn't matter but I wouldn't hurt)

    If you can't remove the BeamNg folder in documents, try changing its name so the game won't try to use it.
    After all of the game files are removed, install the game back again.
     
  16. Brickfalcon

    Brickfalcon
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    It says
    --- Post updated ---
    ok
    --- Post updated ---
    what do I do?
     
  17. Ai'Torror

    Ai'Torror
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    :/

    restart your PC and try to rename it straight after you log in.
     
  18. Brickfalcon

    Brickfalcon
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    restarted
    worked but now what do I do
    --- Post updated ---
    deleted the file
    --- Post updated ---
    The game is reinstalling in steam

    Thanks
     
  19. Ai'Torror

    Ai'Torror
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    Now just install the game back again and see if it works.
     
  20. Brickfalcon

    Brickfalcon
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    Thank You
     
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