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[Solved in 0.12.0.4] BeamNG doesn't start after Windows 10 Build 17682

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Car_Killer, Jun 7, 2018.

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  1. Car_Killer

    Car_Killer
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    Like in title. Game doesn't start from steam shortcut. When I try use BeamNG.drive.x64.exe game crash. I tested too without mods. Banana Bench also doesn't run.
     

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    #1 Car_Killer, Jun 7, 2018
  2. Nadeox1

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    #2 Nadeox1, Jun 7, 2018
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  3. Car_Killer

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    I tested on second os (on other disk - just normal Windows 10 April Update) game works well. Same problem on laptop, after Windows update game stopped working.
    --- Post updated ---
    I even can't run launcher
    --- Post updated ---
    My ID is 35721
     
    #3 Car_Killer, Jun 7, 2018
  4. Nadeox1

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    Build 17682 is an Insider branch of Windows. That means stuff in there is not exactly as stable as the actual release (ie. sort of beta/preview).
    Please consider the possibility that's a problem related to the insider version you have, rather than the game..


    Anyhow, the game logs are mostly missing.
    That most of the time happens if the game is being denied to access/modify the Documents folder.
    Check your permissions, the problem is very likely relying there (also check your Antivirus and similar software, in case it's something like that blocking the game).
     
    #4 Nadeox1, Jun 7, 2018
    Last edited: Jun 10, 2018
    • Informative Informative x 2
  5. alexsgocart

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    Glad to see that I am not the only one having issues with build 17686. I could not figure out why the game refuses to run.

    Removed all my mods, deleted the documents folder, ran the integrity check and it passed, uninstalled and reinstalled the game, reinstalled GPU drivers and nothing. Game refuses to load (not even the launcher or crash log app). I see that it makes crash logs in the documents folder but nothing stands out in the text file saying what is causing the game to crash?

    I will continue messing with it to see if I can get it to work.

    Edit: I rolled back to build 17672 and the game works fine. The Windows 10 devs must have changed something that the game doesn't like :( rip dark theme and Sets.
     
    #5 alexsgocart, Jun 8, 2018
    Last edited: Jun 8, 2018
  6. TheDiamondLord8

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    Try to search up BeamNG on your PC's search bar (bottom left corner) and click the icon when it comes up. Also maybe go to the Steam app and start it from there
     
    #6 TheDiamondLord8, Jun 8, 2018
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  7. thomatoes50

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    @Car_Killer & @alexsgocart Does the launcher works?
    If not, can you try to launch BeamNG.drive_STATUS_CODE.bat and check what is the status code on the wiki page.

    Also try with Windows 8 compatibility mode.
     
    #7 thomatoes50, Jun 8, 2018
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  8. Adrian_fr97

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    i have the Same issue (also Insider Build (version 17682)), (as the moment, i only see the Launch issue with Beamng (thought it was my pc, because i had also an stability problem with Word untill i downclocked my CPU (7700K)), but i also have not Microsoft Visual C++ 2015 insalled (because message, there is a newer (2017) installed.) @thomatoes50 there do i find the bat?
     
    #8 Adrian_fr97, Jun 8, 2018
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  9. thomatoes50

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    oh no, it's no shipped with the game.

    decompress in the game folder
     

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    #9 thomatoes50, Jun 8, 2018
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  10. Adrian_fr97

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    okay thanks,

    it gave the answere (asking myselve if @Car_Killer @alexsgocart got the same error message):

    Failure Reason Given is 0xC0000005
    Give this code to support or got to this page https://wiki.beamng.com/UnusualProccessExit
    Drücken Sie eine beliebige Taste . . .

    the Wiki said:
    0xC0000005 - STATUS_ACCESS_VIOLATION
    Usually means that it crashed due to a bug or the game exceeded the allocated budget

    windows compatibility mode sadly did not change anything. maybe it is an Windows issue, or it is an (on my side) unknown feature, that negativ effekts BeamNG.

    hope any solution will be found, but as it is an Windows insider build, it will take time, untill it will be fixed by Microsoft or it will effect the main Windows builds
     
    #10 Adrian_fr97, Jun 8, 2018
  11. Car_Killer

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    I got this error:

    0xC0000005 - STATUS_ACCESS_VIOLATION
    Usually means that it crashed due to a bug or the game exceeded the allocated budget
     
    #11 Car_Killer, Jun 8, 2018
  12. thomatoes50

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    Ok, we will need to setup a windows insider test machine at the office. I will try to do that in the next week.

    Just keep in mind that Microsoft is making change that can make windows really unstable and maybe the problem is out of our hand.
     
    #12 thomatoes50, Jun 9, 2018
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  13. Car_Killer

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    So at the moment BeamNG doesnt work on two builds: 17682 and 17686.
     
    #13 Car_Killer, Jun 9, 2018
  14. Nadeox1

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    #14 Nadeox1, Jun 9, 2018
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  15. Car_Killer

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    #15 Car_Killer, Jun 9, 2018
  16. Adrian_fr97

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    I am sorry to say, but at the momentan, i can not test on my side too (away from PC untill Wednesday, and and Surface pro i5 is not good enough(intel HD grafik)). But i think, i disabled windows Defender for a try and disabled Attack Surface Reduction and it didn't work.
     
    #16 Adrian_fr97, Jun 9, 2018
  17. alexsgocart

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    I tried all of the compatibility modes and still refused to open. I also tried running BeamNG.drive.exe and nothing happens. BeamNG.drive.x64.exe produces the crash program to open, but that is it. The launcher did not work at all. Nothing showed up in Task Manager. I also had all the Windows Security/Firewall/etc disabled when I was testing it to make sure it wasn't interfering with it.

    All of that was tested on fast ring 17686 before I rolled back to an older version because I wanted to play.

    That would be awesome. Thanks!

    I'm super excited for the official dark theme and tabs in file explorer (sets) in Windows.
     
    #17 alexsgocart, Jun 9, 2018
    • Informative Informative x 1
  18. Carlos S

    Carlos S
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    Same problem here 17686 version
     
    #18 Carlos S, Jun 10, 2018
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  19. thomatoes50

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    The problem have been identified. It will get fixed soon ( maybe this week?)
     
    #19 thomatoes50, Jun 11, 2018
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  20. Car_Killer

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    BIG Thank You. Best support ever.
     
    #20 Car_Killer, Jun 11, 2018
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