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crash with nvidia 430.53

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by sommerfugl, May 3, 2019.

  1. sommerfugl

    sommerfugl
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    hallo gamers :D

    i don't can play the game, because it alway crashed.
    i have reinstall the game and windows 10.

    support ID: 52111

    Error code: BeamNG.drive 0.16.0.0 0x00000001

    computer Windows 10 pro
    intel i5 9600
    msi nvidia RTX 2070 gaming z << 430.53 driver install
    16gb 3000mhz


    can someone help me?

    upload_2019-5-3_18-55-44.png

    upload_2019-5-3_18-56-14.png
     
  2. Nadeox1

    Nadeox1
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    BeamNG Team

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    It may be an isolated issue, since so far that's the only report.
    Those drivers are working fine for us so far.

    Please double-check which driver version you have installed at the moment:
    https://nvidia.custhelp.com/app/ans...display-driver-version-is-currently-installed

    As well try to perform a Clean Installation of the drivers:
    https://nvidia.custhelp.com/app/answers/detail/a_id/4798
    Download the right installer, choose 'Custom Installation' and make sure to tick the 'Clean Installation' box.
    When done, reboot your PC. Then before starting the game, press the 'CLEAR CACHE' button to force your shader cache to be regenerated.
     
  3. sommerfugl

    sommerfugl
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    thanks for the answer.
    i make a clean install again.

    but it doesn't help :(

    upload_2019-5-3_19-40-46.png
     
  4. Nadeox1

    Nadeox1
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    BeamNG Team

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  5. sommerfugl

    sommerfugl
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    i also try an older driver.
    all time the same result..

    but, i can try it one more time for you ..
    --- Post updated ---
    the problem is still the same ..
    i think it's a hardware problem.
    what do you mean? ..
    upload_2019-5-3_20-1-29.png
     
  6. lyndon123

    lyndon123
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    did you say to reinstalled windows 10? I would suggest uninstalling all of your Nvidia drivers completely, there are tools to do this online which can help you. I would also suggest updating your drivers to the latest one through Nvidia's website. Also, maybe reseating your graphics card might help or put in a different PCI e slot, if you don't know how to do that will make a quick vid explaining it for you. maybe ensure your bios is up to date and that everything is connected properly inside your computer. If none of that works, find the folder in your documents calles Beamng.drive and rename it to beaming.drivebakup or something. and see if that works
     
  7. sommerfugl

    sommerfugl
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    i reset my whole pc.
    after that i install all driver up to date.
    my bios is also up to date.
    the change of the PCI slot didn't help.
    how can i reseating my graphic card?

    to rename or delete the folder in the document doesn't help..

    thanks for help :)
     
  8. lyndon123

    lyndon123
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    no worries mate

    take the graphics card out of its slot and put in another here is a video explaining:

    sorry about all of the drawing lol.

    vid not working, will upload tomorrow
     
  9. sommerfugl

    sommerfugl
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    i have change the PCI slot already ..
    dosn't help :((
     
  10. lyndon123

    lyndon123
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    clear your bios maybe, did you rename the folder in your documents?
    --- Post updated ---
    have you got another gpu you could try, and is your 20170 still under warranty? you could always send it back?

    also, what motherboard do you have? and any other parts of your system like hard drive, SSD, ram, PSU, etc.

    make sure the auxiliary power connector is properly in place in your graphics card. if it is not receiving enough power that could cause the issue.

    by reset windows, did you wipe your drive or did you just use the built-in reset tool?
    --- Post updated ---
    https://www.majorgeeks.com/files/details/display_driver_uninstaller.html

    try downloading from here to completely remove the video drivers, even if you reset your pc, stuff can still remain. try using this and reinstall the drivers it could work?

    if none of this works, I would suggest an rma on your graphics card and either get a new one identical or maybe a 1080 or 2060
     
  11. sommerfugl

    sommerfugl
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    my whole computer is 3 month old..

    Intel i5 9600k
    MSI MPG Z390 GAMING PLUS
    MSI Geforce RTX 2070 GAMING z
    G.SKILL AEGIS DDR4 2x 8GB
    be quiet POWER ZONE 650W

    only my headset, mouse and keyboard is associated.


    i have dismounted all components and dismount the battery from the mainboard und wait for 5-10 minutes.
    than i mount all on the mainboard again and restart my computer.

    i use the windows 10 tool to resett the pc. i don't have a mount.
     
  12. Nadeox1

    Nadeox1
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    Does it happen in 0.16 too?
    Cos 0.16 is not affected by the Nvidia driver issue (as far we tested)

    If yes, the issue may be somewhere else then.
    Please replicate and give a Support ID:
    https://supportid.beamng.com
     
  13. lyndon123

    lyndon123
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    did you try the link I gave? that will remove all traces of Nvidia drivers on your pc. you can then reinstall them using the device manager
     
  14. fufsgfen

    fufsgfen
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    I had similar with cheap Gigabyte motherboard that I got, it did work fine at first, but then after heavy CPU load, VRM on motherboard failed I guess, Windows started fine, but any kind of CPU load caused GPU not responding and software crashes.

    Got Asus motherboard and no longer such issues happened.

    Without GPU, using only CPU integrated display adapter, it did work bit better, but at heavy CPU load did still the same issue.

    You can try Cinebench or something similar CPU benchmark and see if same happens, then it could be Motherboard failure, if such does not happen, it is something else.
     
  15. sommerfugl

    sommerfugl
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    i have the problem since one week.
    i make yesternday the beamng update, but don't help.



    yes, i have try it, but still the same problem ..


    thanks, i make the cinebench, no problem here..


    i think my RTX 2070 are the problem, but i don't know.
    i don't can play any game at the moment :(
     
  16. fufsgfen

    fufsgfen
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    If you leave out RTX 2070 and use only integrated GPU in CPU, you could theoretically still play BeamNG at lowest graphics and 720p resolution.
     
  17. sommerfugl

    sommerfugl
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    i test it soon.

    but this is not the solution that i want ^^
     
    • Agree Agree x 1
  18. fufsgfen

    fufsgfen
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    If game plays with integrated GPU, then it could be that RTX 2070 is broken. Also if GPU additional power is not attached it can do similar I believe, however I doubt that is the case here.
     
  19. sommerfugl

    sommerfugl
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    without my rtx 2070 i have the same problem :(
    is the mainboard broken? ^^
     
  20. fufsgfen

    fufsgfen
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    Well, that is pretty much same result as what I had when motherboard was broken. With other motherboard no such issues, so I would guess there is good chance for problem being the motherboard and especially power delivery parts of the motherboard.
     
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