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Cant use parts selector

Discussion in 'General Discussion' started by MetsaSkunk, Jul 8, 2019.

  1. MetsaSkunk

    MetsaSkunk
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    So I'm having an issue with my game, and I'm not sure what to do about it. I cant use the parts selector at worst, once and at best more than say 7 times without my game not responding. It doesn't crash perse, but it locks up, forcing me to close it via the task manager. I've sent a trouble code thing, but they say it shows nothing helpful. Has anyone else had this happen?
     
    #1 MetsaSkunk, Jul 8, 2019
    Last edited: Jul 8, 2019
  2. Nadeox1

    Nadeox1
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    The game freezes when you try to use the part selector in short?
    Does it happen by just opening that menu, or as soon you try to change a part?
    After selecting a part, or as soon you open a drop-down menu?


    Have you checked without mods already, if you use any?
     
    #2 Nadeox1, Jul 8, 2019
  3. MetsaSkunk

    MetsaSkunk
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    It freezes after I change a part. The part will change on the vehicle, then immediately stop responding. I've let it sit for over an hour before just to see if it would catch up, but nothing happened. It does the same when running safe mode and with fully updated mods, of which I only have 15. I've also done a clean reinstall, remembering to delete everything in the My Documents folder, and I've verified the game's files.
     
    #3 MetsaSkunk, Jul 8, 2019
  4. Nadeox1

    Nadeox1
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    Replicate the issue and give a Support ID please, so that we can check your logs:
    Support ID
     
    #4 Nadeox1, Jul 8, 2019
    • Agree Agree x 1
  5. MetsaSkunk

    MetsaSkunk
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    55523 is the number
     
    #5 MetsaSkunk, Jul 9, 2019
  6. MetsaSkunk

    MetsaSkunk
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    Bump.
     
    #6 MetsaSkunk, Jul 10, 2019
  7. Nadeox1

    Nadeox1
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    Yes, we need to go a bit in depth, the crash seems to coming from something unusual.
    We will reply with further info when we have them.
     
    #7 Nadeox1, Jul 10, 2019
  8. Nadeox1

    Nadeox1
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    Hello,
    We have recently fixed a similar issue on our internal builds, and we think that should help your case too.
    Will be available in the next update / hotfix
     
    #8 Nadeox1, Jul 12, 2019
    • Like Like x 1
  9. MetsaSkunk

    MetsaSkunk
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    Great. Thank you.
     
    #9 MetsaSkunk, Jul 12, 2019
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