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Support Troubleshooter Known Issues Bug reporting

Logitech G920 center deadzone issue with force feedback

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Jsap20, Jul 28, 2019.

  1. Jsap20

    Jsap20
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    This seems to be a well known issue, however on the threads I find, I cannot make sense of how to resolve this issue. I recently bought the wheel and I am new to FFB, so I don't quite know what most of the options or settings will do for me. The wheel seems to have a no force feedback zone when in 0% through a decent size input from left to right. I tried changing different settings and even tried to add a response correction curve. However I do not know how to set up the Response Correction Curve and could like some help on how to do that. Here is a screenshot of my current settings if that helps.









    Please remember to be patient as I said before I am completely new to this and don't know what to do. Thanks
     

    Attached Files:

    • 20190728013119_1.jpg
    #1 Jsap20, Jul 28, 2019
  2. stenyak

    stenyak
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    We don't implement FFB deadzones, so that shouldn't be happening.
    Have you installed any third party software that may be having an effect on input devices? If so, please uninstall them and try again.
    Does the issue happen in other games too, or is it just BeamNG.drive?

    You can also try a clean reinstall, to make sure no mod has broken ffb, and then perform your initial tests with official unmodded vehicles.
     
    #2 stenyak, Jul 29, 2019
  3. Jsap20

    Jsap20
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    I started the game completely vanilla with the wheel. The software is just Logitech gaming software (8.98) which was already installed with my other Logitech devices. All other games work properly except BeamNG. I will clean reinstall the game and I will see if it works.
    Thank you for replying
    --- Post updated ---
    unfortunately the issue still exists after a complete reinstall. I think I need to setup a response correction curve. Is there a tutorial somewhere I can find for that?
     
    #3 Jsap20, Jul 29, 2019
  4. stenyak

    stenyak
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    Have you tried different vehicles? Some of them have numb feedback due to their design, e.g. sports cars are more likely to have better feedback than ancient sedans, etc. Check the ETK K-series, it has pretty good feeling, and should work fine (just tested it with another G920).

    In any case, if you want to use the correction curve, check the steering wheel setup wiki: https://wiki.beamng.com/Steering_wheel_setup#Response_correction_curves
     
    #4 stenyak, Jul 30, 2019
  5. Jsap20

    Jsap20
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    I will give it a try. Thank you!
     
    #5 Jsap20, Aug 3, 2019
  6. Ai'Torror

    Ai'Torror
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    Check your logitech profiler settings, haven't checked it in a while, but I think there were options for adjusting deadzones there.
     
    #6 Ai'Torror, Aug 3, 2019
    Last edited: Aug 5, 2019
    • Informative Informative x 1
  7. Jsap20

    Jsap20
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    All other games work correctly. However BeamNG, has this deadzone where force feedback doesn't kick in between a small rotation. I added a force corrective curve but the deadzone still exists
     
    #7 Jsap20, Aug 5, 2019
  8. stenyak

    stenyak
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    Please add the FFB Graph UI app and a record a video of the issue, so I can see the forces being sent to the wheel and you input. Thanks!
     
    #8 stenyak, Aug 9, 2019
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  9. Jsap20

    Jsap20
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    The video may still be low resolution because it was just uploaded. When the wheel is moved back and fourth really fast that is where the no ffb deadzone is.
     

    Attached Files:

    • 20190809174241_1.jpg
    • 20190809174245_1.jpg
    #9 Jsap20, Aug 9, 2019
  10. stenyak

    stenyak
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    The FFB Graph seems to show correct kind of forces being sent to the steering wheel (lightest red line in the graph). If the wheel doesn't respond to those torque requests, the issue is probably on the wheel itself or the drivers.
    Note however, that you are using custom settings. I advise to not use Full updates unless your steering wheel is broken with Fast updates. And the logitech wheels should work just fine with Fast updates. If it doesn't, something is wrong with it.
     
    #10 stenyak, Aug 12, 2019
  11. Jsap20

    Jsap20
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    Ok I will try reinstalling all drivers. Thank you for your time!
     
    #11 Jsap20, Aug 12, 2019
  12. (CIV)bobsnicklfritz

    (CIV)bobsnicklfritz
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    Did you ever find a fix?
     
    #12 (CIV)bobsnicklfritz, Dec 1, 2020
  13. Jsap20

    Jsap20
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    Not really. it's not a direct drive wheel so it has a little bit of play in it.
     
    #13 Jsap20, Dec 1, 2020
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