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Support Troubleshooter Known Issues Bug reporting

All sound is gone and does not work after the 0.17 update (fixed)

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by KrukasKlep, Aug 16, 2019.

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  1. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

    Joined:
    Aug 6, 2012
    Messages:
    1,900
    Still waiting for the report to go through, stay tight...
    In the meantime, can you do the following?
    Press Windows+R
    Run this command in the dialog that pops up: mmsys.cpl
    Locate any and all audio devices that feature non-american letters in their names.
    Right click them > Properties. Type a name with american-only characters. Then click OK.
    Repeat for all such devices.

    Then start BeamNG.drive again and see if that fixed the issue.
    Thanks!
     
    #21 stenyak, Aug 16, 2019
  2. default0.0player

    default0.0player
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    Joined:
    Nov 30, 2018
    Messages:
    1,926
    I found a problem(see picture), at least.
    Type character works.
    Thank you very much for that help.
     
    #22 default0.0player, Aug 16, 2019
  3. kylemarshall

    kylemarshall
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    Joined:
    Aug 16, 2019
    Messages:
    9
    That to me looks like whatever vehicle you are using or something is broken. Did you end up fixing it?
     
    #23 kylemarshall, Aug 16, 2019
  4. Codeslasher

    Codeslasher
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    BeamNG Team

    Joined:
    Apr 12, 2016
    Messages:
    28
    Hi
    could you please try renaming it to use the original chinese characters.
    once you do that, please start the game and see if the issue happens again.
    We want to determine if it was the simple act of naming the device that fixed it and not the character set being used.
    Thank you.
     
    #24 Codeslasher, Aug 16, 2019
  5. ColemanAG11

    ColemanAG11
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    Joined:
    Oct 26, 2017
    Messages:
    3
    Hi, I am having the same issue. I have read through the past threads and can't get any of the solutions to work. have any other ideas Arisen?
     
    #25 ColemanAG11, Aug 16, 2019
  6. Codeslasher

    Codeslasher
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    BeamNG Team

    Joined:
    Apr 12, 2016
    Messages:
    28
    Could you please fill in a support request here.
    https://wiki.beamng.com/Support#A_developer_asked_for_a_Support_ID
    Then post the Id number here so we can have a look.
    thanks.
     
    #26 Codeslasher, Aug 17, 2019
  7. ColemanAG11

    ColemanAG11
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    Oct 26, 2017
    Messages:
    3
    #27 ColemanAG11, Aug 17, 2019
    Last edited: Aug 17, 2019
  8. default0.0player

    default0.0player
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    Renaming it using the original characters does not make the problem happen again. That's a little bit confusing.
     
    #28 default0.0player, Aug 17, 2019
  9. MeantKhan

    MeantKhan
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    Joined:
    Aug 17, 2019
    Messages:
    2
    Do you know how to get the Engine sounds for Sergent Fidos Codename Old Fullsize car pack to work. I don't know where to place the files or what I need to do to get them to work. I am lost and need help figuring this out.
     
    #29 MeantKhan, Aug 18, 2019
  10. ColemanAG11

    ColemanAG11
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    Joined:
    Oct 26, 2017
    Messages:
    3
    I don't know if this helps but I came acrossed this upon booting the game
     

    Attached Files:

    • Capture.jpg
    #30 ColemanAG11, Aug 18, 2019
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