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Random crashes while playing

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by epicsadface, May 27, 2022.

  1. epicsadface

    epicsadface
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    Joined:
    May 8, 2015
    Messages:
    22
    I have recently been having semi-consistent crashes while playing. They usually occur when AI traffic is spawned, but other than that I have no clue what could be causing it. The game crashes with the generic 0xc00000001 error and Event Viewer shows the crashes only sometimes. (see screenshot)
    upload_2022-5-27_2-28-46.png
    Specs (can provide more info if needed)
    Ryzen 5 3600x
    RTX 2060
    16GB RAM
    Windows 10 Pro

    How the crash happens
    1: Game will freeze. Sometimes this is just after spawning AI traffic, sometimes it is while I am driving around with them.
    2: Game will stay frozen for 5-10 seconds before crashing to error window showing the 0xc00000001 error code.

    What I have tried
    - SFC scan
    - Reinstalling GPU drivers
    - Updating Windows
    - Uninstalling AV
    - Monitoring temps of both CPU and GPU, both well within limits
    - Ran Furmark, no crash.
    - Disabling background programs
    - Checked Drive health
    - Reinstalling BeamNG completely. (uninstalled, deleted all files related to beamNG in all directories, reinstalled. Did NOT move ANY data back)
    - Using Procmon to record exactly what happens at the time of the crash. I could not find anything useful here but I am happy to crash the game again and share if that would be helpful.

    Some other potentially helpful notes
    - I am using an Xbox Series S/X controller with Win 10 wireless adapter from an older Xbox One Controller (I have been using this setup for at least a year without issue)
    - Plex and Spotify are usually running in the background, I have not tested with both disabled at the same time.
    - F1 2021 is the only other game I have had crashes in recently. I have played ATS at max settings for 4+ hours with no crashes.

    I am at a loss here, I have looked online for others having this issue but haven't found anything. I have submitted a support ticket but haven't heard back yet (I'm sure they are busy, I don't expect them to drop everything to look at 1 user having some obscure error). I have played this game on this PC for 3+ years without issue. I am open to any and all suggestions. My next step is most likely to install windows on a scratch drive and test the game there.

    Thanks in advance!
     
  2. Fluffy Panda

    Fluffy Panda
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    Global Moderator
    BeamNG Team

    Joined:
    Sep 16, 2020
    Messages:
    1,374
  3. epicsadface

    epicsadface
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    Joined:
    May 8, 2015
    Messages:
    22
    Apologies, realised not all my mods were disabled last time.
    Support ID: 131016
     
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