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Error Messages when Opening Demo

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Cheryl, Sep 18, 2014.

  1. Cheryl

    Cheryl
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    Joined:
    Sep 18, 2014
    Messages:
    2
    Hi,
    I received the following error messages when I tried to install the demo.
    BeamNG Sandbox.x86.exe - System Error

    "The program can't start because X3DAudio1_7.dll is missing from your computer. Try reinstalling the program to fix this problem."
    Error
    "Unable to load game library:
    C:\Users\CHeryl\AppData\Local\BeamNG\BeamNG-Techdemo-0.3\BeamNGSandbox.86.d00. Please make sure it exists and the latest DirectX is installed"

    I am currently using DirectX 11.

    Thank You

    Cheryl
     
  2. DrowsySam

    DrowsySam
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    Joined:
    Jul 30, 2013
    Messages:
    999
  3. SixSixSevenSeven

    SixSixSevenSeven
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    Joined:
    Sep 13, 2013
    Messages:
    6,958
    DirectX11 is sadly not backward compatible with DirectX9. A separate install of DirectX9 is required even with an up-to-date DirectX11 install. The link DrowsySam has provided should fix your problem.
     
  4. Cheryl

    Cheryl
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    Joined:
    Sep 18, 2014
    Messages:
    2
  5. TYLERTJ

    TYLERTJ
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    Joined:
    Aug 18, 2013
    Messages:
    669
    Hello and welcome to the forums by the way:) Enjoy your time:)
     
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