1. Trouble with the game?
    Try the troubleshooter!

    Dismiss Notice
  2. Issues with the game?
    Check the Known Issues list before reporting!

    Dismiss Notice
  3. Before reporting issues or bugs, please check the up-to-date Bug Reporting Thread for the current version.
    0.35 Bug Reporting thread
    Solutions and more information may already be available.

Question on upgrading Forum account

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Olaf16, Aug 4, 2013.

  1. Olaf16

    Olaf16
    Expand Collapse

    Joined:
    Aug 4, 2013
    Messages:
    54
    So I registered myself here just now, but forgot using the link in the E-Mail. How do I upgrade my account afterwards? E-Mail Adress and Order-ID I have, but where do I put those information in? I can't register myself a 2nd time with the same name, sadly... Any suggestions? :/

    Here is when I go on the link in the E-Mail. As you see, I'm already logged in and it does not recognize it? can't find anything in the settings either... :confused:


    Edit: I just recognized, that my profile e-mail adress differs from the e-mail adress, I bought the alpha with. Is this the problem? :eek:
     
    #1 Olaf16, Aug 4, 2013
    Last edited: Aug 4, 2013
  2. Nakano

    Nakano
    Expand Collapse

    Joined:
    Mar 25, 2013
    Messages:
    31
    This happened to me too. What I did to fix it was to change my email address on the forum settings tab to the one I used on the fastspring webpage (the one where you bought the game) and after that, use the activation link they sent you to your email.
     
  3. Olaf16

    Olaf16
    Expand Collapse

    Joined:
    Aug 4, 2013
    Messages:
    54
    Yeah, just found out myself :D
    Now it also worked when I pressed on the Link in the E-Mail :)
     
  4. Nakano

    Nakano
    Expand Collapse

    Joined:
    Mar 25, 2013
    Messages:
    31
    Great! Glad to hear you got that sorted out. It got me somewhat frustrated when I had that problem:)
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice