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Need help, program wont even open.

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by maxtor202003, Aug 6, 2013.

  1. maxtor202003

    maxtor202003
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    Joined:
    Aug 5, 2013
    Messages:
    6
    I've tried reinstalling it, but every time I open it it crashes immediately. Just asks me to send a report. Any suggestions?
     
  2. WatzUpzPeepz

    WatzUpzPeepz
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    Joined:
    Aug 4, 2013
    Messages:
    34
    Try running as administrator and make sure you meet the minimum system requirements,post the crash info here so a Dev can help you.
     
  3. maxtor202003

    maxtor202003
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    Joined:
    Aug 5, 2013
    Messages:
    6
    Running as admin doesnt help, and heres what the error report says.



    <?xml version="1.0" encoding="UTF-8" ?>
    <CrashRpt version="1402">
    <CrashGUID>3477b914-766b-46bc-be4a-ab729bcee215</CrashGUID>
    <AppName>BeamNG Sandbox</AppName>
    <AppVersion>1.0.0</AppVersion>
    <ImageName>D:\Games\BeamNG-DRIVE-0.3\BeamNGSandbox.x86.exe</ImageName>
    <OperatingSystem>Windows 7 Ultimate Build 7600</OperatingSystem>
    <OSIs64Bit>1</OSIs64Bit>
    <GeoLocation>en-us</GeoLocation>
    <SystemTimeUTC>2013-08-06T01:25:19Z</SystemTimeUTC>
    <ExceptionAddress>0x695c45ca</ExceptionAddress>
    <ExceptionModule>C:\Windows\System32\nvwgf2um.dll</ExceptionModule>
    <ExceptionModuleBase>0x694c0000</ExceptionModuleBase>
    <ExceptionModuleVersion>9.18.13.2049</ExceptionModuleVersion>
    <ExceptionType>0</ExceptionType>
    <ExceptionCode>0</ExceptionCode>
    <GUIResourceCount>22</GUIResourceCount>
    <OpenHandleCount>340</OpenHandleCount>
    <MemoryUsageKbytes>53024</MemoryUsageKbytes>
    <ScreenshotInfo>
    <VirtualScreen left="-1440" top="0" width="3360" height="1080" />
    <Monitors>
    <Monitor left="0" top="0" width="1920" height="1080" file="screenshot0.jpg" />
    <Monitor left="-1440" top="180" width="1440" height="900" file="screenshot1.jpg" />
    </Monitors>
    <Windows>
    <Window left="432" top="107" width="1040" height="806" title="BeamNG" />
    </Windows>
    </ScreenshotInfo>
    <CustomProps>
    <Prop name="build_time" value="Aug 5 2013 19:21:27" />
    </CustomProps>
    <FileList>
    <FileItem name="crashdump.dmp" description="Crash Minidump" />
    <FileItem name="crashrpt.xml" description="Crash Description XML" />
    <FileItem name="screenshot0.jpg" description="Desktop Screenshot" />
    <FileItem name="screenshot1.jpg" description="Desktop Screenshot" />
    <FileItem name="torque3d.log" description="Torque 3D Log File" error="The handle is invalid." />
    </FileList>
    </CrashRpt>
     
  4. Kamil_

    Kamil_
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    Joined:
    Mar 17, 2013
    Messages:
    691
    Update your graphics card drivers
     
  5. maxtor202003

    maxtor202003
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    Joined:
    Aug 5, 2013
    Messages:
    6
    Already did a clean installation of the latest nvidia drivers.
     
  6. Kamil_

    Kamil_
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    Joined:
    Mar 17, 2013
    Messages:
    691
    What graphics card do you have?
     
  7. maxtor202003

    maxtor202003
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    Joined:
    Aug 5, 2013
    Messages:
    6
    Asus Nvidia 560TI 1Gb
     
  8. Kamil_

    Kamil_
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    Joined:
    Mar 17, 2013
    Messages:
    691
    It's something to do with the graphics card/drivers, I'm not sure what exactly though. One of the devs has a 560Ti, gabe I think
     
  9. maxtor202003

    maxtor202003
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    Joined:
    Aug 5, 2013
    Messages:
    6
    Still no luck, at this point I think I'm just going to get a refund.. Oh well.
     
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