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DRIVE will not run. Crashes on start up every time.

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Chawnseibert, Aug 6, 2013.

  1. Chawnseibert

    Chawnseibert
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    Joined:
    Aug 6, 2013
    Messages:
    3
    Downloaded 3 different times and installed it 4 different times. Made sure my PC drivers were up to date along with force updating DRIVE.
    I have sent a few crash reports. I haven't even been able to get to the main menu, in game.

    Here is my torque3D log:
    Code:
    //-------------------------- 8/5/2013 -- 21:51:57 -----Processor Init:
       AMD (unknown), ~2.61 Ghz
       FPU detected
       MMX detected
       3DNow detected
       SSE detected
       SSE2 detected
       HT detected
       MP detected [1 cores, 4 logical, 1 physical]
     
    Math Init:
       Installing Standard C extensions
       Installing Assembly extensions
       Installing FPU extensions
       Installing MMX extensions
       Installing 3DNow extensions
       Installing SSE extensions
     
    Initializing platform...
    Input Init:
       keyboard0 input device created.
       mouse0 input device created.
       DirectInput enabled.
    
    
    Done
    SFXALProvider - OpenAL not available.
    GFX Init:
       Direct 3D (version 9.x) device found
       Null device found
    
    
    DebugDrawer Enabled!
    *** TorqueBeamEngine created ***
    BEAMNG| INFO| reloading system lua ...
    BEAMNG| WARN| Lua tried to read env variable: LUA_PATH
    BEAMNG| WARN| Lua tried to read env variable: LUA_CPATH
    BEAMNG| ERROR: unknown material: ICE
    BEAMNG| ERROR: unknown material: SNOW
    BEAMNG| system reloaded
    0.719618|--------- Loading DIRS ---------
    0.720584|Missing file: levels/main.cs!
    0.720701|Error: Unable to find specified directory: levels
    0.730401|
    0.730514|--------- Parsing Arguments ---------
    0.794434|Binding server port to default IP
    0.794624|UDP initialized on port 0
    0.794681|no Oculus Rift support :(
    0.794777|Attempting to create GFX device: NVIDIA GeForce 9800 GTX+ (D3D9) [\\.\DISPLAY6]
    0.798914|Device created, setting adapter and enumerating modes
    0.933774|   Cur. D3DDevice ref count=1
    0.934086|   Pix version detected: 3.000000
    0.934137|   Vert version detected: 3.000000
    0.934194|   Maximum number of simultaneous samplers: 16
    0.934246|   Number of simultaneous render targets: 4
    0.934310|   Hardware occlusion query detected: Yes
    0.934366|   Using Direct3D9Ex: No
    0.958672|WMIVideoInfo: DxDiag initialized
    2.368793|BEAMNG| ERR | triggered crash report ...
    
    
    
    The game looks great, cant wait to play it. :)
     
  2. Josh

    Josh
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    Joined:
    Jul 21, 2013
    Messages:
    1,082
    I was looking over the crash report it says that its not Using Direct3D9Ex: No Maybe that's the problem? . Maybe the dev's will chime in. Hope this helps
     
  3. Xphome

    Xphome
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    Joined:
    Aug 4, 2013
    Messages:
    16
    Game works for me and it's not using DX9Ex (for some reason).

    Here is a part of my log:

    Code:
    //-------------------------- 8/6/2013 -- 06:09:40 -----
    Processor Init:
       Intel Pentium III Xeon, ~3.40 Ghz
       FPU detected
       MMX detected
       SSE detected
       SSE2 detected
       MP detected [4 cores, 4 logical, 1 physical]
     
    Math Init:
       Installing Standard C extensions
       Installing Assembly extensions
       Installing FPU extensions
       Installing MMX extensions
       Installing SSE extensions
     
    Initializing platform...
    Input Init:
       keyboard0 input device created.
       mouse0 input device created.
       DirectInput enabled.
    
    Done
    GFX Init:
       Direct 3D (version 9.x) device found
       Direct 3D (version 9.x) device found
       Direct 3D (version 9.x) device found
       Null device found
    
    DebugDrawer Enabled!
    *** TorqueBeamEngine created ***
    BEAMNG| INFO| reloading system lua ...
    BEAMNG| WARN| Lua tried to read env variable: LUA_PATH
    BEAMNG| WARN| Lua tried to read env variable: LUA_CPATH
    BEAMNG| ERROR: unknown material: ICE
    BEAMNG| ERROR: unknown material: SNOW
    BEAMNG| system reloaded
    2.606389|--------- Loading DIRS ---------
    2.606844|Missing file: levels/main.cs!
    2.606901|Error: Unable to find specified directory: levels
    2.613794|
    2.613840|--------- Parsing Arguments ---------
    2.662994|Binding server port to default IP
    2.663108|UDP initialized on port 0
    2.663154|no Oculus Rift support :(
    2.663222|Attempting to create GFX device: NVIDIA GeForce GTX 680 (D3D9) [\\.\DISPLAY1]
    2.666924|Device created, setting adapter and enumerating modes
    2.805538|   Cur. D3DDevice ref count=1
    2.805713|   Pix version detected: 3.000000
    2.805746|   Vert version detected: 3.000000
    2.805781|   Maximum number of simultaneous samplers: 16
    2.805812|   Number of simultaneous render targets: 4
    2.805843|   Hardware occlusion query detected: Yes
    2.805874|   Using Direct3D9Ex: No
    2.948800|WMIVideoInfo: DxDiag initialized
    5.140148|Initializing GFXCardProfiler (D3D9)
    5.140188|   o Chipset : 'GeForce GTX 680'
    5.140220|   o Card    : 'GeForce GTX 680'
    5.140252|   o Version : '9.18.0013.2629'
    5.140283|   - Scanning card capabilities...
    5.140342|GFXCardProfiler (D3D9) - Setting capability 'autoMipMapLevel' to 1.
    5.140382|GFXCardProfiler (D3D9) - Setting capability 'maxTextureWidth' to 8192.
    5.140415|GFXCardProfiler (D3D9) - Setting capability 'maxTextureHeight' to 8192.
    5.140448|GFXCardProfiler (D3D9) - Setting capability 'maxTextureSize' to 8192.
    5.140480|GFXCardProfiler (D3D9) - Setting capability 'lerpDetailBlend' to 1.
    5.140512|GFXCardProfiler (D3D9) - Setting capability 'fourStageDetailBlend' to 1.
    5.140559|   - Loading card profiles...
    5.141149|      - Loaded card profile core/profile/D3D9.cs
    5.141306|      - No card profile core/profile/D3D9.GeForceGTX680.cs exists
    5.141415|      - No card profile core/profile/D3D9.GeForceGTX680.GeForceGTX680.cs exists
    5.141545|      - No card profile core/profile/D3D9.GeForceGTX680.GeForceGTX680.91800132629.cs exists
    5.261553|% - PostFX Manager - Executing settings.postfxpreset.cs
    5.262176|% - PostFX Manager - Applying from preset
    5.262289|HDR FORMAT: GFXFormatR10G10B10A2
    5.262348|% - PostFX Manager - PostFX enabled
    5.281206| % - Initialized Core
    5.281248|
     
  4. spoonalious

    spoonalious
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    Joined:
    Aug 4, 2013
    Messages:
    16
    I am at work so I cannot confirm my own logs, but it seems like the issue is that the main.cs level is missing?

    What files are in:

    C:\Users\YOURUSERNAME\AppData\Local\BeamNG\BeamNG-DRIVE-0.3\levels\If the main.cs file is in that directory then it could be a permissions problem. I'd suggest you go down the directory structure to:

    C:\Users\YOURUSERNAME\AppData\Local\

    Right click the BeamNG folder, click Properties and look at the permissions for the folder. If possible, change the permissions to be read/write by all users. Check that the folder isn't set to read only, if it is, change it so it isn't.

    Failing all of this, right click the BeamNG shortcut in the Start menu and click 'Run as Administrator' and see if that helps. That should alleviate any permissions issue as well.

    Let me know if you need a hand with sorting out any of this, more than happy to lend a hand.
     
  5. Xphome

    Xphome
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    Joined:
    Aug 4, 2013
    Messages:
    16
    Nope, if you had checked my log I posted you would have seen that I get the same error. Chawnseibert is crashing on DxDiag.
     
  6. spoonalious

    spoonalious
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    Joined:
    Aug 4, 2013
    Messages:
    16
    I'd still be keen to check the file permissions and also attempt to Run as Administrator.

    Another thing, Chawnseibert, you could try is downloading the DirectX installer from: http://www.microsoft.com/en-au/download/details.aspx?id=35 and installing that and see if that assists.
     
  7. Chawnseibert

    Chawnseibert
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    Joined:
    Aug 6, 2013
    Messages:
    3
    Xphome, I changed the folders permissions. Still no luck :/
    spoonalious, I updated DirectX after the first failed attempt :/
    Also ran as administrator... the only thing i can think of, is that my
    graphics card is too old. its a GTX 9800.
     
  8. spoonalious

    spoonalious
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    Joined:
    Aug 4, 2013
    Messages:
    16
    The GTX9800 fits within the minimum specifications, so that shouldn't be it.

    Before you reinstalled the drivers, did you do a 'clean' remove of the old drivers? Eg, followed the instructions available at http://www.nvidia.com/object/IO_13955.html
     
  9. Chawnseibert

    Chawnseibert
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    Joined:
    Aug 6, 2013
    Messages:
    3
    The latest driver uninstalled previous drivers but I can try a complete manual uninstall. Any other ideas to add?
     
  10. tdev

    tdev
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    Developer
    BeamNG Team

    Joined:
    Aug 3, 2012
    Messages:
    3,074
    we are looking into this :)
     
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