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Crash on launch

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Jacob Hoppe, Jan 12, 2016.

  1. Jacob Hoppe

    Jacob Hoppe
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    My game crashes on launch. I will attach the zip file, but it appears tob D3D11 error invalid parameter
     
    #1 Jacob Hoppe, Jan 12, 2016
  2. mumboking

    mumboking
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    Um... You've uploaded the wrong zip file. Those are part of the game.

    What are your system specs?
     
    #2 mumboking, Jan 12, 2016
  3. Nadeox1

    Nadeox1
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    BeamNG Team

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    Let your game crash.
    Then open Steam, Right-Click BeamNG.Drive, go to properties, then local files tab, finally press the 'Browse Local Files' button.
    Then find 'support.exe' and run it.
    Press 'send informations' button and leave here your ID.
     
    #3 Nadeox1, Jan 12, 2016
  4. Jacob Hoppe

    Jacob Hoppe
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    id is 69
     
    #4 Jacob Hoppe, Jan 12, 2016
  5. RobertGracie

    RobertGracie
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    Being immature I would give a dirty 69 joke here....

    But I am more mature than that, so what is an id 69 error @Nadeox1
     
    #5 RobertGracie, Jan 12, 2016
  6. Jacob Hoppe

    Jacob Hoppe
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    #6 Jacob Hoppe, Jan 12, 2016
  7. RobertGracie

    RobertGracie
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    Ahh okay :)
     
    #7 RobertGracie, Jan 12, 2016
  8. Jacob Hoppe

    Jacob Hoppe
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    Bumpdate: So I reinstalled intel gpu drivers, nothing. Tried to check and reinstall Beamng drive. Nothing.
     
    #8 Jacob Hoppe, Jan 15, 2016
  9. bhorton

    bhorton
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    Intel GPU? Wait, are you running this on Intel HD Graphics?
     
    #9 bhorton, Jan 15, 2016
  10. Jacob Hoppe

    Jacob Hoppe
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    Yes, and it's not a laptop.
     
    #10 Jacob Hoppe, Jan 15, 2016
  11. bhorton

    bhorton
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    What Processor?
     
    #11 bhorton, Jan 16, 2016
  12. Jacob Hoppe

    Jacob Hoppe
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    Intel Pentium G2030
     
    #12 Jacob Hoppe, Jan 16, 2016
  13. Nadeox1

    Nadeox1
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    BeamNG Team

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    This problem was there since ever or started after an update or something?
    At which point it crashes? When it starts loading a level? Before it gets to the main menu?

    Please try a full clean reinstall of the game.
    Follow these exact steps:
    -Unistall BeamNG from Steam
    -Delete BeamNG.Drive folder from MyDocuments (backup your mods if you want)
    -Delete BeamnG.Drive folder from Steam/Steamapp/common (If there is still a folder)
    -Reinstall BeamNG.
     
    #13 Nadeox1, Jan 16, 2016
  14. Jacob Hoppe

    Jacob Hoppe
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    idk why but i tried without reinstall and it started? it worked, slowly but working!
     
    #14 Jacob Hoppe, Jan 16, 2016
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