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Audio Problem -No Audio-

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by suhail8010, Feb 9, 2016.

  1. suhail8010

    suhail8010
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    Hello, so I haven't played BeamNG for a while, and when I came back to it, I had a little problem which I can't hear anything from the game, I tried these things before posting here, as I also looked for the solution in google, and tried all of it, and it didn't work what I did is

    -Delete the BeamNG folder in documents.

    -Verify Integrity of the game.

    -Reduced the effects to 0 then 100 again.

    -Set the Audio Provider to OpenAlSoft.

    -Reinstalled BeamNG.

    If anyone could help me I will be happy, I had this issue before 4 Days when I opened BeamNG
     
    #1 suhail8010, Feb 10, 2016
  2. Nadeox1

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    I'm not sure which steps you used to reinstall the game, but this is the correct way:

    -Unistall BeamNG from Steam
    -Delete BeamNG.Drive folder from MyDocuments (backup your mods if you want)
    -Delete BeamnG.Drive folder from Steam/Steamapp/common (If there is still a folder)
    -Reinstall BeamNG.

    If you did differently, then please try with the method above.
     
    #2 Nadeox1, Feb 10, 2016
  3. suhail8010

    suhail8010
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    @Nadeox1 Did exactly what you said.. Still didn't work when I opened BeamNG again the Audio Provider was set to Null so I changed it to OpenAlSoft
     
    #3 suhail8010, Feb 10, 2016
  4. Nadeox1

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    Is the game muted from the Windows Audio Mixer?
     
    #4 Nadeox1, Feb 10, 2016
  5. suhail8010

    suhail8010
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    Nope..
     
    #5 suhail8010, Feb 10, 2016
  6. Nadeox1

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    Do you see a green bar in that thing?


    If no, can you go in the Options > Audio and press ALT + O for a screenshot (Paste the link here).
    Then another screenshot with the first 2 dropdown menus open please.
     
    #6 Nadeox1, Feb 10, 2016
  7. suhail8010

    suhail8010
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    Nope.. I don't see a green bar...
     
    #7 suhail8010, Feb 10, 2016
  8. Nadeox1

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    Are you 100% sure you reinstalled the game using the same steps (in the same order) I listed above. Doing things in different order may not work ^.^
    Could you please go in the game directory and run the 'support.exe' file.
    Send the information and leave here the ID the software gives you at the end. That way I'll be able to check your game logs.
     
    #8 Nadeox1, Feb 10, 2016
  9. apple

    apple
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    mayby you use another audio device and isnt selected in the game i installed on my laptop and got the same problem i fixed it bij checking settings
     
    #9 apple, Feb 10, 2016
  10. suhail8010

    suhail8010
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    Yes, I reinstalled the game the way you said...

    --- Post updated ---
    Nope, My headphone is selected in the game..
     
    #10 suhail8010, Feb 10, 2016
  11. Nadeox1

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    In the logs, the sounds are loaded and played correctly.

    I recall that headphone you are using comes with its own drivers and software. Can you double check everything is fine in there?
    Can you also try to set the audio device to something else (from the game options) or use another device for audio playback, just to see where the problem is coming from.
     
    #11 Nadeox1, Feb 10, 2016
  12. suhail8010

    suhail8010
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    Yes, I use a Razer Kraken 7.1 Chroma.. I remember it installed some drivers or some stuff when I first connected it.. Will try some of those stuff then reply back to you..
    --- Post updated ---
    Thank You, for all your help @Nadeox1 and @DHCraymond..


    What I did is head to Openal.org, and install it from there...
     
    #12 suhail8010, Feb 10, 2016
  13. Nadeox1

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    So openal was missing? Weird, Steam should trigger the installation of it when you install the game :\
     
    #13 Nadeox1, Feb 11, 2016
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