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Can't boot game in X64 But I can run it in X32

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Bradderz45, Jan 2, 2018.

  1. Bradderz45

    Bradderz45
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    Joined:
    Sep 18, 2013
    Messages:
    5
    Good evening everyone and happy new year.

    I am having a few issues with my Beam ng running in X64. As soon As I run it through Steam or through Beamngx64.Exe The game will not launch, If I run it in x32 which I can the game only detects 1.9GB ram When I have 6GB
    My Pc Specs are

    Dell L502X
    Intel Core i5-2340M -2.4GHz
    6GB DDR3 1333 Ram
    Intel HD3000
    Nvidia GT525m
    Windows 10 X64 1709

    I hope I can get this Issue resolved Thanks in advance
     
    #1 Bradderz45, Jan 2, 2018
  2. Nadeox1

    Nadeox1
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    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,696
    You have both more than 4GB of RAM, and a 64-bit OS, so you should be ready to go.

    But, if the game is not working in 64-bit, but it does in 32-bit, the problem could be caused by some external program conflicting.
    Some known ones are listed here: https://wiki.beamng.com/Incompatible_Third_Party_Software

    If you try to launch the game in 64-bit mode, does it crash? Or nothing happens?
    If it crashes, post here a Support ID: https://wiki.beamng.com/BeamNG_FAQ#..._a_.27Support_Request.27._How_do_I_do_that.3F
     
    #2 Nadeox1, Jan 2, 2018
  3. Bradderz45

    Bradderz45
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    Sep 18, 2013
    Messages:
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    My Support id Is 28196
    I did have a look through that yesterday And i uninstalled River Tuner adn MSi Afterburner But to no avail. The Game Runs perfect on my Desktop But on my Dell Laptop it's been troubling since I installed it.
    The game does Crash as soon as I Start it up
     
    #3 Bradderz45, Jan 2, 2018
    Last edited: Jan 2, 2018
  4. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
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    Messages:
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    Uhm, the files I needed are not there.
    When the game crashed, did you get a 'Error Report' window? If so, do not send any information using that. Simply close it.
    And repeat the steps to send me the Support ID.
    That way, the crash information will be in the thing I will receive.
     
    #4 Nadeox1, Jan 4, 2018
  5. Bradderz45

    Bradderz45
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    Joined:
    Sep 18, 2013
    Messages:
    5
    New support I.D (28281) Just launched the game again, Then it crashed Closed the Send error support and used Support.exxe In the BeamNg.drive folder
     
    #5 Bradderz45, Jan 4, 2018
  6. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,696
    Thank you, got it now.
    Uhm, nothing particular stands out here.

    Are you using a limited type of Windows account?
    Or, your Windows account does not have permissions to do certain operations?
    Can you check also that your antivirus and similar software are not blocking the game, in any way, by mistake?
    As well, check if you have any of these: https://wiki.beamng.com/Incompatible_Third_Party_Software

    It could also be a bad install, and in that case I'd suggest a clean reinstall:
    https://wiki.beamng.com/BeamNG_FAQ#How_do_I_perform_a_clean_reinstall.3F
     
    #6 Nadeox1, Jan 4, 2018
  7. Bradderz45

    Bradderz45
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    Joined:
    Sep 18, 2013
    Messages:
    5
    That's okay.

    I am the only user on this Laptop and I have just checked all my settings and I am the computer administrator.
    I am using Windows defender and that's the only virus software I use.
    I will try a clean install and then I'll get back to you on what Happens, Thank you!
    --- Post updated ---
    (28294) Another id just in-case.
    I have done a clean install and I am still getting the same issue. This is all I get when I try and launch the game. BeamNGCrash.jpg
     
    #7 Bradderz45, Jan 4, 2018
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