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Game Crashes Instantly on Startup

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Kebb, Jul 17, 2018.

  1. Kebb

    Kebb
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    Whenever i start the game from steam or through the files, it always crashes. I can only run the 32 bit version but I'd rather use 64 because I have 20 gb ram and it says I only have 4. If anyone knows how to help, please do. Thanks.
     

    Attached Files:

    • help.png
    #1 Kebb, Jul 17, 2018
  2. Nadeox1

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    #2 Nadeox1, Jul 18, 2018
  3. Kebb

    Kebb
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    37621 is my support id.
     
    #3 Kebb, Jul 18, 2018
  4. Nadeox1

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    #4 Nadeox1, Jul 18, 2018
  5. Kebb

    Kebb
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    I had the windows defender setting already off and discord overlay off. Those are the only things that i can think of on my pc.
    --- Post updated ---
    And now im getting error
    0xC0000005
    --- Post updated ---
    37623
     
    #5 Kebb, Jul 18, 2018
  6. rottenfitzy

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    If your computer is only reading 4gb of ram, try taking out your RAM and clena the contacts. They can get dirty and cause your computer to read low.

    Also, check your OS. It may be 32 bit. Just check to be sure. Also, you may want to install some updates for your OS from microsoft, since the issue may have been fixed.

    After that, I have no clue.
     
    #6 rottenfitzy, Jul 18, 2018
  7. Nadeox1

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    Actually have a closer look, there's something wrong in there.
    There's an error coming from your video drivers, which are crashing the game.
    So the issue is not coming from the game itself, but the video drivers.
    You should definitively try to reinstall them (download the latest drivers from the Nvidia website, install them and reboot your PC).
     
    #7 Nadeox1, Jul 18, 2018
  8. Kebb

    Kebb
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    Hey thanks so much it works now and no longer says I have 4 gb of ram. No lag at all, thanks!
     
    #8 Kebb, Jul 18, 2018
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