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  1. Triggga2gaming

    Triggga2gaming
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    Joined:
    Mar 26, 2016
    Messages:
    2
    Hi,
    I was wondering if you could get a refund on this game.
     
  2. CN877

    CN877
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    Joined:
    Jun 27, 2017
    Messages:
    1,465
    Why would you want to :( but I think you can on steam if you bought it on there, at least in Australia
     
    • Agree Agree x 1
  3. Kueso

    Kueso
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    Joined:
    Oct 14, 2016
    Messages:
    4,461
    you have been a member since 2016, and if you have had the game that long, i dont believe it is refundable
    I may be wrong, however
     
  4. Triggga2gaming

    Triggga2gaming
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    Joined:
    Mar 26, 2016
    Messages:
    2
    I'm not sure but when I try to refund via steam it says that "Retail activations cannot be refunded through Steam. Please contact the retailer where the product was purchased for refund availability and instructions."
     
  5. LentrioxV2

    LentrioxV2
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    Joined:
    Apr 26, 2018
    Messages:
    225
    You've joined the forums over 2 years ago, and you're saying you want a refund now? That's like buying a TV 2 years ago, and coming back into the store to say "I don't really like this TV, can I get a refund?". You can message support about this at [https://support.beamng.com/] and they may be able to help you, but the stupidity that you're showing is really evident.
     
    #5 LentrioxV2, Oct 8, 2018
    Last edited: Oct 8, 2018
    • Agree Agree x 3
  6. ManfredE3

    ManfredE3
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    Joined:
    Jan 9, 2016
    Messages:
    2,272
    It’s possible he hasn’t owned the game the whole time he’s been on here.
     
    • Agree Agree x 5
  7. bjs3d

    bjs3d
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    Joined:
    Oct 25, 2016
    Messages:
    38
    If you bought BeamNG. Drive through steam and if you had it since 2016 it is not possible to get a refund no matter what. The rules are with steam is that if you bought a game and you would like a refund you have I believe 2 week and also if you have not played the game over 24hours you are good to get a refund and if you spent more than 2 weeks and or 24hours playing the game then you can't get a refund.
    Good Luck.
     
    • Informative Informative x 2
  8. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,681
    Depends from which store you bought the game from, and how long ago.
    Most stores have a time-limit in which you can request a refund, others some additional requirements:
    • Humble Bundle
      • Purchase not older than 30-ish days (never suggest to wait the last day, seems to vary from time to time)

    May I ask why you want to refund?
    If you are having issues with the game, you can contact us any time so we can help you with it :)
    You can contact us via:
    1. This forum
    2. Steam forum
    3. Support (either from the 'Support' button in the game's launcher or the 'Contact Us' button at the bottom of this website)
     
    • Like Like x 1
    • Informative Informative x 1
  9. bjs3d

    bjs3d
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    Joined:
    Oct 25, 2016
    Messages:
    38
    The steam i was kinda questioning because it says "No more than 2 hours of playtime registered" i had a game that i tried out i left the game running while i was away, Well i did not like the game so i asked for a refund knowing that it was played more than 2 hours. So sometimes you could get away with a little over 2hours but i would not recommend it.
     
  10. Slammington

    Slammington
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    Joined:
    Aug 14, 2014
    Messages:
    1,460
    Who says they bought the game when they made their forum account? Some people have had accounts for years before they actually bought the game.
     
    • Agree Agree x 3
  11. LentrioxV2

    LentrioxV2
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    Joined:
    Apr 26, 2018
    Messages:
    225
    He has 2 messages, so that is possible, but still.
     
  12. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,681
    Yes, it depends from the Steam person that checks your request.
    Sometimes they are strict, sometimes not :)
    I guess a good reason always helps.
     
    • Like Like x 1
    • Agree Agree x 1
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