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Support Troubleshooter Known Issues Bug reporting

Multi Seat Not Working

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by adam wiese, Oct 31, 2018.

  1. adam wiese

    adam wiese
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    I have used multi seat a lot of times and then it just started acting up and I cant get it to work. What happens is I plug a joystick for the other person and I use the keyboard but both the keyboard and controller are controlling car #1 even though I have two cars spawned up. Both vehicles are displaying their label tags correctly (player 1's car is saying "player 1" and player 2's car is saying "player 2" over it).
    I have tried clearing cache, disabling mods, unplugging joystick, and resetting both cars (with ctrl+r) but nothing fixes the problem.
    The new update hasn't fixed it either.

    Thanks for the replies.
     
    #1 adam wiese, Oct 31, 2018
  2. Nadeox1

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    Sometimes the keyboard will be assigned to the same vehicle as the controller. Tap TAB to switch vehicles, that should solve the issue assigning the keyboard to the other vehicle.
    You can also try to reload the vehicle (CTRL+R)
     
    #2 Nadeox1, Oct 31, 2018
  3. adam wiese

    adam wiese
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    Thanks for your suggestions but sadly it still doesn't work.
     
    #3 adam wiese, Nov 1, 2018
  4. Nadeox1

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    Can you please confirm you did this right?
    Video - Click to Play - Direct Link

    Here I had multiseat enabled and spawned a second vehicle.
    As you said, both controls are on one vehicle.
    On my keyboard I press TAB (the key to switch vehicle), and the keyboard is now switched to the other car, while the controller is staying where it was.
     
    #4 Nadeox1, Nov 1, 2018
  5. adam wiese

    adam wiese
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    yes i can confirm I did that. here is a video of the problem In this video I had no mods enabled and I only moved the controller nothing else. sorry that the video is really lagy its just what happens when you run beamng and bandicam and also my courser is missing in the video. bandicam2018-11-0115-28-44-292.mp4
     

    Attached Files:

    #5 adam wiese, Nov 1, 2018
  6. Nadeox1

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    In your video it does show it working fine tho.
    At 0.49 each player have it's own vehicle.

    (see that Player #1 has the red car, and #2 the white one)

    The issue is that the keyboard (Player #2) is not working? (The controller is working and is controlling Player #1?)
     
    #6 Nadeox1, Nov 1, 2018
  7. adam wiese

    adam wiese
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    Sorta, ya but the issue is that the keyboard always used to control player #1 and the controller #2 but now when I hit Tab the keyboard and controller are both controlling player #1 so it is impossible to use player #2 which means I cant use multiseat because nobody can controll player #2. I really do not want to do a clean reinstall because I've already done that in the past. I have tried to clear cache and you can see the other stuff that I tried in the first post.
     
    #7 adam wiese, Nov 2, 2018
  8. Nadeox1

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    Sorry if I repeat myself, but this does not match with the video you posted earlier, so I'm quite confused..

    This is a screenshot from your video:

    At second 0:49 you press TAB.
    At this point the labels on the cars are separate: The white SBR4 is a player, and the red ETK is another player.
    Separate labels means that each car is also controlled by a different device (Player #1 should be the keyboard, and Player #2 is the controller, or viceversa). But in any case they should already be separate controls.

    Is this the issue?
    The labels are correct (one for each vehicle), but the keyboard and controller are still controlling the same car? (the one with the 'Player #1' tag?)

    If so, please check if it's Steam messing with your controls.
    Go to Steam > Settings > Controller > Controller settings and make sure no box is checked.
    Then check again?
     
    #8 Nadeox1, Nov 2, 2018
    Last edited: Nov 2, 2018
  9. adam wiese

    adam wiese
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    yes that is the issue the players are labeled correctly but both the keyboard and controller are controlling #1. there was one box checked I unchecked it and tried again but still doesn't work
     
    #9 adam wiese, Nov 2, 2018
  10. Nadeox1

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    Ahh, much clearer now.

    Let's check the controller first. Please try to answer each question.
    What's the exact model?
    If you go in Options > Controls > Hardware, does it show up as a separate device? The name is showing correctly? If you press a button, it's showing correctly?
    Are you using any additional programs for this controller?

    Also replicate the issue and give a Support ID, so I can also have a look at the logs:
    https://wiki.beamng.com/Support#A_developer_asked_for_a_Support_ID
     
    #10 Nadeox1, Nov 2, 2018
  11. adam wiese

    adam wiese
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    Model: Logitech attack 3 m/n j-uj18
    Yes it does show up as a separate device and works when press a button and the name is showing correctly
    no I am not using any additional programs for this controller
    my support id is 42416 and I accidentally left the Halloween mod on but I know that is not the problem because it acted up before that.
     
    #11 adam wiese, Nov 2, 2018
    Last edited: Nov 3, 2018
  12. Nadeox1

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    Thanks,
    This may take a while as we are currently overloaded with other kind of issues with more reports.
    Nonetheless it's on our ToDo list.
     
    #12 Nadeox1, Nov 5, 2018
  13. stenyak

    stenyak
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    Windows is detecting a keyboard, a mouse, one joystick and 2 gamepads connected to your computer. This happens independently of BeamNG.drive. If you don't have 1 joystick and 2 gamepads connected, it means some software in your computer is generating fake devices. This could be due to joystick emulators, keyboard automation tools, etc etc etc.
    Please make sure you uninstall or disable any of those kind of software, make sure you have installed the latest drivers for your device, uninstall drivers for devices that you are no longer using, make sure Steam Big Picture mode isn't interfering, shut down Steam completely and run BeamNG.drive from its installation folder (rather than through Steam, to make sure Steam doesn't interfere with detected devices), perform a full clean reinstall of BeamNG.drive to make sure there's no leftovers from old mods or corrupted installation files, etc.
     
    #13 stenyak, Nov 5, 2018
  14. adam wiese

    adam wiese
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    Sorry for the bump but I just did a clean reinstall and opened beamng indapendently from steam and I am still having problems. Everything you said my computer is detecting are probably old drivers since I have never installed any controller emulators on my computer. What's weird is that It should say that I have had only one gamepad ever connected since I have never connected more then one gameplay. There are still alot of things that I could try, since I did not delete all my old mods instead I backed them up and put them back I could try taking all my mods out and try updating and uninstall the old drivers. I'm currently typing on my phone so I can not try these right now. Another thing thats wierd is that after I performed clean reinstalled of beamng it seemed to keep my user custom colors that I made, strange.

    Btw once I get on my computer I will send you my log codes
     
    #14 adam wiese, Nov 30, 2018
  15. adam wiese

    adam wiese
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    Ok this thread is now solved It was a old driver that I had to disable. Its working now :)
     
    #15 adam wiese, Nov 30, 2018
  16. stenyak

    stenyak
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    Thank you for reporting back with information about what fixed your issue, and glad to see you solved it :)
     
    #16 stenyak, Dec 3, 2018
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