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"GPU not responding" error. please help

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Soloside, Jan 7, 2019.

  1. Soloside

    Soloside
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    Sep 20, 2016
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    im getting a new error that says "GPU is not responding". i haven't had an issue like this yet... please help
     
  2. fufsgfen

    fufsgfen
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    Does it happen if you run at stock clocks too?
     
  3. Nadeox1

    Nadeox1
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    What GPU?
    Is it overclocked?
     
  4. Soloside

    Soloside
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    yeah
    --- Post updated ---
    geforce GTX 1060 6GB MSI gaming edition, i tried it with overclock and stock clock
     
  5. fufsgfen

    fufsgfen
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    Well, I have seen GPU stopped responding and was restarted or something like that when VRM of motherboard did go bad, but that can also happen if PSU is getting weak.

    I'm not aware of software reasons for such.
     
  6. Soloside

    Soloside
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    2019-01-1021_22_57-BeamNGdrive-D3D11Error887a0005.png
    literally just happened again :mad:
    --- Post updated ---
    it doesnt happen with any other games though
    --- Post updated ---
    this is the error in the log file if it helps
    514.92088|E|GFXD3D11Device::_ErrorHandle|D3D11 ERROR: D3D11 Error #887a0005. The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

    GFXTimeQuery::begin - failed to create query
    514.93027|E|fatalErrorHandler|== FATAL ERROR HANDLER ==
    514.93031|E|fatalErrorHandler|D3D11 Error #887a0005
    514.93033|E|fatalErrorHandler|The GPU is not responding.
    610.58050|E|Crashreport|*** Trying to get Lua callstack
    610.58056|E|Crashreport|*** this is not the error, look above
    610.58062|E|GELua.main_static|Lua C++ CrashRpt stacktrace
     
  7. Nadeox1

    Nadeox1
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    BeamNG Team

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    Try to reinstall the video drivers, may help:
    Go to the Nvidia website, download drivers, install them and reboot PC.
    Before playing again, press Clear Cache in the launcher.
     
  8. Soloside

    Soloside
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    i tried that and it didnt work
     
  9. Josh

    Josh
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    Also happening to my 1080Ti (ASUS ROG) Stock clocks

    Have a separate, 450 watt PSU feeding it by itself.

    Cleared cache

    Reinstalled game happens on WCUSA and other "heavy" maps it can run puregrid with no issues.
     
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