0.21 Discussion thread | Use Safe Mode before reporting

Discussion in 'General Discussion' started by Leeloo, Dec 15, 2020.

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  1. VeyronEB

    VeyronEB
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    You know, sometimes people dont work weekends (valentines weekend at that).
     
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  2. LucasBE

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    Do you ever stop complaining?

    I get that you might be unhappy about certain game issues (that are mostly minor and honestly not worth making a rant about IMO) but you can't just say that the devs are ignoring you or not addressing bugs, treating them as mod-caused issues, etc.

    BeamNG.drive is still an early access game, like it or not. By using this early access alpha version, you are aware that you will encounter bugs despite the game looking somewhat "finished". This also means that your rants are useless and make you look extremely childish.

    To add to that, the developers are not ignoring you. I believe Nadeox said before that even if your report doesn't get "acknowledged" by an answer or a like or an agree rating, it is still being sent to their internal ticket system. That means that even if tdev himself doesn't reply with "yes thank you we have acknowledged your bug report" to your essay-worth bug report, it is still being acknowledged internally and will be addressed. The devs also aren't gods and can only work on a certain number of things at once, especially since their main goal is to get the game out of early access by adding more gameplay features and other "cosmetic" stuff. Bug fixing generally comes last on their to-do list, unless it's a major game-breaking bug, which isn't the case with literally everything you report.

    I'm sure the devs are aware of the ESC bug as it's literally the only thing mentioned for multiple pages on this thread. Fixing bugs isn't always easy, especially considering the ESC system is extremely complex.

    Now if you could stop creating conspiracy theories out of thin air, I'm sure people would be more likely to listen to what you are saying.
     
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  3. Stoat Muldoon

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    Dude. You've gone 0-100 over this in the space of two days, starting Saturday. Most people at the company are not working, and are busy enjoying their weekend

    The only previous mentions of this issue that I have found in your post history are these:
    https://www.beamng.com/threads/0-21...e-before-reporting.75298/page-38#post-1271212
    https://www.beamng.com/threads/0-21...e-before-reporting.75298/page-17#post-1259157
    Both single, vague lines providing no critical or additional information, that were unfortunately missed for that reason.

    Getting this angry over something doesnt help. Being this rude doesnt help. Your "I demand to speak to the manager" type attitude doesnt help.
    We have been nothing but polite to you. There was some initial doubt because you run the game on Linux, which as you have said yourself can cause some unexplained issues. Now that you and others have provided details (on Windows) as requested, we can actually investigate the issue.

    This isn't the first time you've acted like this (previously you realized your overreaction and apologized). Next time you find yourself getting angry at us, remember to take a step back and remind yourself that there are actual, individual humans on the receiving end of your abuse, not some faceless entity simply known as "the devs", and channel your passion into being somewhat helpful like you eventually were able to be here. If you wouldnt come to the BeamNG office and say it to somebody's face, you probably shouldnt say it here.



    Thank you.
     
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  4. vmlinuz

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    ... understandable. My apologies. I most definitely overreacted. I also totally forgot it's a) the weekend and b) Valentine's Day (quarantine really do be like that). There is no excuse and it won't happen again, feel free to ban me immediately if it does.
     
    #884 vmlinuz, Feb 14, 2021
    Last edited: Feb 14, 2021
  5. den_chik

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    Bro, you did right mention of issue. I don't know why this thread even exists. Because nobody of devs read it. May be 1 time in year (after VD). An even you've posted 100 bug's reports the reaction will be "Oh. Just shut up and don't warning us". OK. Just close this thread and make your work in silence.

    PS Look close. Just after this post will begin tolerance discussion.
     
  6. vmlinuz

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    I stand by my bug report, and yes, a number of people have reported it before. My behavior was over the top and disrespectful, so that is what I'm apologizing for.
     
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  7. den_chik

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    I've posted VIDEO with problem 1 month ago. OK. They said today: "...were unfortunately missed for that reason". It seems all user's reports "was missed".

    Dear devs, let admit that you would not take attention to that ESC bug if vmlinuz not repeat that 100 times.
     
    #887 den_chik, Feb 14, 2021
    Last edited: Feb 15, 2021
  8. Stoat Muldoon

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    Thanks. You're efforts are not wasted, you report a great many things and a lot of them have been acknowledged and fixed. So long as you keep your cool. :)

    As far as I can tell, you are referring to this conversation:
    https://www.beamng.com/threads/0-21...e-before-reporting.75298/page-23#post-1260676
    Which as you can see Diamondback did look into, but it seems there was some communication issues. You then told Diamondback that you could no longer replicate it.

    Vmlinuz had reported the issue twice in a way that it escaped our notice before flying off the handle about it. A proper, clear explanation and demonstration of the issue would have gotten our attention much faster.

    We dont just "ignore" issues like this because they are "inconvenient" to fix. That would be completely insane, what would we gain from doing that? Save a few hours of work? Leave our game that we pride on being an accurate simulation of driving physics unable to properly do that because something is broken? You are jumping to conclusions.

    And what about the hundreds of bugs and issues reported here that we HAVE fixed? Those weren't ignored. Some of them were extremely complicated to fix (such as a fairly major issue with tyre physics), and were fixed over the christmas holidays. Do you expect us to personally acknowledge and thank every single person here, individually, for reporting every single issue?
    But alright, I guess we are just lazy devs who ignore this thread because theres a few things that havent been fixed.
    Adjust your attitude, please.
     
    #888 Stoat Muldoon, Feb 15, 2021
    Last edited: Feb 15, 2021
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  9. den_chik

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    No. That is totally another problem with EV cars. An that was in December.
    --- Post updated ---
    Dear Stoat Muldoon, please reply to THIS thread to confirming of bug reports... and all will be happy. But you and your colleagues appear here only after another "bubble trouble" and Team have free time ever for discussing for politeness and occupation but not any time for bug's conforming.
     
    #889 den_chik, Feb 15, 2021
    Last edited: Feb 15, 2021
  10. LucasBE

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    you are not entitled to getting an immediate response from a dev to your bug report. Even if nobody replies to your report it's still being seen and acknowledged by the team no matter what as Stoat said in his reply.
     
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  11. Stoat Muldoon

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    There is a difference between taking some of my free time on the weekend to address this controversy (that would have only continued to escalate had I not done that, further derailing this thread), and spending working time replying to these bug reports. Remember, stuff like that is busywork that takes away from time working on the game.

    We greatly appreciate all of the bug reports we get, but we just can't respond to every single one specifically. In some cases we do, but for the majority of the time its just not practical. Sorry about that.
     
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  12. default0.0player

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    Here's another one, reports(including mine) is about the ESC problem that in low-speed non-aggressive cornering
    But if you do that in Driver Camera, you can see the ESC indicator flashing, not the TCS
    Note: in any of those External Cameras the ESC indicator/button on the UI flashes in either ESC in action or TCS in action, you have to use internal camera to look at the dashboard to find out which one, ESC or TCS.
     
  13. wearyNATE15

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    chill. There are limited staff working on this game. They don't have 50 staff members to dedicate to look over every thread and platform and get a response to everybody within 30 seconds, they don't even have 50 staff members to begin with.
    Plus it was never clearly put out that the ESC was bugged on a platform other than Linux (not supported) until yesterday, A WHOLE 2 MONTHS since the update came out.. or so I can find at least. If you can find an earlier post, be my guest.
    It's also valentines day AND the weekend too, so less are working to begin with. Just disable the ESC if its game breaking to you.. that's what I've done most of the time. I doubt they can overhaul the whole ESC system AGAIN over one bug fix, even if they were late to start working on it because of miscommunication in here.
     
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  14. ! nick

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    beamng forum users in their basement with their keyboard ready to epicly own any developer who wants to have some sort of a life outside the funny car crash game
     
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  15. wearyNATE15

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    I have put everything together since it appears nobody else in here can do it properly.
    I have found the D-Series, ETK 800, ETK K, Vivace (AWD, FWD, Electric), and the SBR4 have different issues.

    • The D series ESC gets stuck on braking the rear wheel in some instances. Power and Torque decreased until brake is free.
    • 800 and the K series have the braking and stalling issue turning at low speeds. Power and Torque decreased until brake is free.
    • VIvace's have the braking and issue turning at low speeds.
    • SBR4's have the braking and stalling issue turning at low speeds. Power and Torque decreased until brake is free.

    A video will be uploaded shortly showing off every issue I have found so far. No mods and cache is cleared. Stock configs have been used for every vehicle.
    Using Windows 10 and a steering wheel.
     
    #895 wearyNATE15, Feb 15, 2021
    Last edited: Feb 15, 2021
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  16. ltntai

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    Rally Sunburst's front halfshafts get damaged just by turning the wheels. Only slightly, indicated green on the detailed damage app. Not a big deal, but also not acceptable. Fix it now or money back!
    screenshot_2021-02-15_05-33-32.jpg
     
  17. default0.0player

    default0.0player
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    I'm a Windows user, and I reported the problem in DEC 19, And guess what? NO RESPONSE.
    Also this, TWO MONTHS AGO
    Not to sound rude, and I understand the devs have weekends and holidays, but the devs should have officialy recognize the problem much earlier, before vmlinuz's complaint(it's totally okay for devs to take their time even for months to fix the ESC problem and I won't complain, but if the problem is not being recognized, expect the players to continue reporting it until recognized by the devs).
     
    #897 default0.0player, Feb 15, 2021
    Last edited: Feb 15, 2021
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  18. Inertia

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    Nice to see that there are still multiple self entitled children in this thread who would rather abuse employees who are on their day off about meaningless bugs in a videogame. Be patient and let them fix it, the last year of updates have been better than ever before and it's virtually guaranteed they will fix it as soon as they can understand the issue better. Screaming at them after they haven't fixed it to suit your timeframe isn't going to help anything. If you actually want to be useful, then spend a couple of hours troubleshooting the issue and provide the devs proper concise screenshots and video recordings of the issue, and what you did to reproduce it. Oh and if you need ESC to be able to drive then I think the problem is with your driving and not the ESC ;)
     
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  19. wearyNATE15

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    Thanks for finding it, I read over it and it wasn't the clearest tbh. But still, reported two months ago.
    --- Post updated ---
    Here is the video I recorded with most of the vehicles with the problems. I dont know what all configs do it and what dont. The roamer with the RWD Transfer has the same issue, but not with the 4wd transfer in 2wd. Not sure if the D series is the same or not.
    Also, Chapters are included to click through.

     
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  20. Slugfest

    Slugfest
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    FROM HERE ON OUT, RESPECTFUL BUG REPORTS ONLY
    I was part of the group that provided feedback on the bug, but at this point, we've all agreed that the devs will look into it and attempt to fix the problem. There is no point in being rude or talking about how "you were there first", as we all agree that we want this game to become better. We are on the same side, two parts of the same team. We really are beta testers of a massive project, and they are the people who fix what we find. We do quality control, they do engineering, but we're working together. I propose that everyone sum up their report into one post each and that way, the devs can look at it quickly and hopefully get it fixed just as easily.
     
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