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cant change bindings

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by African Drug Lord, Jul 14, 2018.

  1. African Drug Lord

    African Drug Lord
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    i cant change the controls when i select a binding and press apply it doesnt apply i reinstalled the game and nothing changed i cant assign any bindings
     
  2. Nadeox1

    Nadeox1
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    BeamNG Team

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    Means something is blocking the game from writing the new settings in Documents/BeamNG.drive.
    Check this:
    https://wiki.beamng.com/Incompatible_Third_Party_Software
    And make sure that your antivirus, antimalware and similar are not blocking the game by mistake.
    In particular 'BitFender', which is known to cause this issue.
     
  3. African Drug Lord

    African Drug Lord
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    it didnt work, i did every solution available for me in that list but nothing changed, still the same
     
  4. African Drug Lord

    African Drug Lord
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    this is the main folder (if needed)
     
  5. Nadeox1

    Nadeox1
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    BeamNG Team

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    That's the wrong folder.
    You are looking at the installation.
    Your settings instead are saved in the userfolder, which is located in Documents/BeamNG.drive by default.

    Give a Support ID, it would give a confirmation if the issue is from the game's side, or something outside the game doing that (in the latter case, there's not much we can do):
    https://wiki.beamng.com/Support#A_developer_asked_for_a_Support_ID
     
  6. African Drug Lord

    African Drug Lord
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    i dont think its my computer's fault because i formatted my computer and tried again.
    --- Post updated ---
    37521 this is the id
     
  7. Nadeox1

    Nadeox1
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    BeamNG Team

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    We did not receive any file on that ID.
    That means that something is still blocking the game. How did you format your Windows ('Reset' thing? Or actually formatted your hard-drive?)
    Which also mean the issue is not coming from the game itself, but something outside (another program, a bad setting, a virus, etc.) is the cause.
    Unfortunately that does not leave much helping space, as it's something out of our reach :(
     
  8. African Drug Lord

    African Drug Lord
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    allright ill take care of that ''another program, bad setting, a virus...'' thanks for your help.
     
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