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Crash Report Utility took a Screenshot of my Desktop

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by FZulley, Jun 29, 2014.

  1. FZulley

    FZulley
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    Joined:
    Aug 10, 2013
    Messages:
    75
    Hey Devs,

    I've had a BeamNG crash 5 Mins ago. Nothing that would worry me anyway, but what the Crash Report Utility did, was not really what I had thought it would do. It did not take a screenshot of the game.
    I've been playing at Fullscreen, and the Screenshot it was about to send was a picture of my desktop that showed up when BeamNG was already closed. In my case, that was not really a problem because there was nothing "secret" that might have been seen, just Youtube, so I send it with comment.

    But I do not really like it, when screenshots of my work , Emails or something are taken by anything I do not control. It's not, that I would not understand that Screenshots are important to understand which situation caused the crash.

    Of course, we could argument about " When testing a beta things like this happen, and secret things or private things should not be on the desktop anyways " . Right :) . But it's nothing I'd like to argument about ;)
    I hope you all do understand that this is no offense or something, but a very critical point where trouble might evolve in wrong situations. It's just a very sensitive topic.

    And jeah ;) I know, that is one of the reasons we see what is going to be sent. That's why I would never ever say " Bye bye BeamNG " or something like that ( Couldn't live without anymore, anyway :D ). I think it is just very important to know that such a thing is possible to happen, and that that should not be the case.

    Anyway, keep up the amazing work! :) You guys are really great! :)
     
  2. tdev

    tdev
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    Developer
    BeamNG Team

    Joined:
    Aug 3, 2012
    Messages:
    3,074
    Crashreport should only take a screenshot of the game and nothing else. The rest of the screen is always blacked out for us. If that did not happen in your case, then its certainly a bug in Crashreport.

    We suggest that you always review of what is sent to us, so you can verify that nothing critical is in there.

    - - - Updated - - -

    Those crash reports are an important tool for us to find and fix problems with the game.
     
  3. FZulley

    FZulley
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    Joined:
    Aug 10, 2013
    Messages:
    75
    I know how important they are, don't worry. As I said, no offense, and I am not upset or something. Everything okay, I just wanted to tell you that there might be something that went wrong there. ( The screenshot that was in there was not blacked out or something.. Or is the black out thing done after or while sending? That would explain it )
     
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