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Support Troubleshooter Known Issues Bug reporting

Discord Tab Broken

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by EruptionTyphlosion, Dec 3, 2020.

  1. EruptionTyphlosion

    EruptionTyphlosion
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    For myself and many other people the new Discord tab simply links to the "You do not have permission to view this page or perform this action" error page. This issue is present on both desktop and mobile, and has been present since its addition.

    Obviously having a main tab on the site being broken is a serious issue that needs to be fixed.
     
    #1 EruptionTyphlosion, Dec 3, 2020
    • Agree Agree x 6
  2. FordKing

    FordKing
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    yes
     
    #2 FordKing, Dec 3, 2020
    • Agree Agree x 2
  3. EruptionTyphlosion

    EruptionTyphlosion
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    For reference, this is what the error looks like.
     

    Attached Files:

    • error.jpg
    #3 EruptionTyphlosion, Dec 3, 2020
  4. SuperShep1

    SuperShep1
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    I don't have that issue, it just takes me to their discord
     
    #4 SuperShep1, Dec 3, 2020
    • Agree Agree x 1
  5. P_enta

    P_enta
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    Not sure why this happ
     
    #5 P_enta, Dec 3, 2020
  6. Harkin Gaming

    Harkin Gaming
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    I thought the tab was added but the embed or whatever kind of link they were planning on using has not been added yet. Its possible it was added but incomplete. It will probably be fixed soon.
     
    #6 Harkin Gaming, Dec 3, 2020
  7. Slugfest

    Slugfest
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    Gee, I wonder who first reported this?
     
    #7 Slugfest, Dec 4, 2020
  8. RobloxFan2

    RobloxFan2
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    Works for me
     
    #8 RobloxFan2, Dec 4, 2020
  9. Leeloo

    Leeloo
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    The Little Engine That Could
    BeamNG Team

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    Thanks for reporting guys, we are aware of the issue and are looking into it.

    There appears to be another access-level issue with the forum software we use, apologies for the inconvenience. You can always use this this link to join the server: https://discord.com/invite/YKcSWAy

    UPD: The issue has been resolved.
     
    #9 Leeloo, Dec 7, 2020
    Last edited: Dec 7, 2020
    • Like Like x 1
  10. tdev

    tdev
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    Developer
    BeamNG Team

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    sorry for the problems, we are fixing it right now.

    Thanks for reporting :)
     
    #10 tdev, Dec 7, 2020
    • Like Like x 1
  11. DaddelZeit

    DaddelZeit
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    Yay it works now! Thanks!
     
    #11 DaddelZeit, Dec 7, 2020
    • Agree Agree x 1
  12. crashmaster

    crashmaster
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    is google chrome just gone retarded at this point?
    I dont know whats going on with chrome this year but its been the buggiest thing ive worked with in a while.
    I dont know why i dont go with firefox...

    i click on the discord button on the forum, it opens me on a new tab and says the same ol error.
    upload_2020-12-7_11-38-59.png

    altho ive already joined beamng discord. but i cant be the only one that this still happens to?
     
    #12 crashmaster, Dec 7, 2020
    • Agree Agree x 1
  13. EruptionTyphlosion

    EruptionTyphlosion
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    Same issue here, at least on mobile, haven't tested on PC yet. I'm not on the discord atm for reference.
     
    #13 EruptionTyphlosion, Dec 7, 2020
  14. Leeloo

    Leeloo
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    The Little Engine That Could
    BeamNG Team

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    Try clearing browser cache, if this doesn't help, can you check on a different browser?
     
    #14 Leeloo, Dec 7, 2020
  15. EruptionTyphlosion

    EruptionTyphlosion
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    I just pulled it up on my PC, which uses Firefox, and got the same result. The discord tab is the only page affected, everything else works fine.
     
    #15 EruptionTyphlosion, Dec 7, 2020
  16. Leeloo

    Leeloo
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    The Little Engine That Could
    BeamNG Team

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    Can't seem to reproduce on my end. Did you clear cache before trying?
     
    #16 Leeloo, Dec 7, 2020
  17. P_enta

    P_enta
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    Works fine on safari on my iphone
     
    #17 P_enta, Dec 7, 2020
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  18. crashmaster

    crashmaster
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    seems to work fine on a new installation of firefox for me.
    i think its good now :)
    even better now that ive got firefox
     
    #18 crashmaster, Dec 7, 2020
    • Like Like x 1
  19. EruptionTyphlosion

    EruptionTyphlosion
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    Must be an issue on my end then, I've been talking to a few people on discord who use firefox who don't have issues either.

    Strange though. I've reloaded the page bypassing the cache and it's still broken. I'm hesitant to clear the cache as with firefox it clears your entire cache, clearing it for a specific site isn't an option.
     
    #19 EruptionTyphlosion, Dec 7, 2020
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