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Support Troubleshooter Known Issues Bug reporting

G27 steering wheels controls always messing up.

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Varasalvi, Apr 16, 2017.

  1. Varasalvi

    Varasalvi
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    Hello. I don't play often, but when i do the steering wheel controls always seem to be messed up. After the update, it's especially bad.

    The brake pedal pauses the game, steering turns on signal lights, accelerator turns on high beams, and more.
    These things aren't even bound to that, pausing is not bound to the brake pedal in the control menu. Resetting the controls does nothing, it still keeps all my controls. I can fix this by removing all triggers of these controls, but i'd like to keep them.

    I tried to find a config file somewhere that i could delete but was unable to find it.

    Any ideas?
     
    #1 Varasalvi, Apr 16, 2017
  2. Nadeox1

    Nadeox1
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    BeamNG Team

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    Make sure you have the latest drivers for your wheel, and that 'combined pedals' setting is disabled from the logitech software.

    Try to manually delete the 'Documents/BeamNG.Drive/settings/inputmaps' folder.

    The game should then pick our default configuration for the G27.
     
    #2 Nadeox1, Apr 16, 2017
  3. Varasalvi

    Varasalvi
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    Tried all of the above, except deleting input maps. It's not there.

    It's C:\Users\Name\Documents\BeamNG.drive\settings - Right? There's not input map there.
     
    #3 Varasalvi, Apr 16, 2017
  4. Nadeox1

    Nadeox1
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    BeamNG Team

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    Do this:
    Press the SUPPORT button.
    Wait for the integrity check
    Press 'Already in contact with support' button
    Press 'Submit Information' button
    Wait a few seconds
    Provide me the Support ID the program gives you
     
    #4 Nadeox1, Apr 16, 2017
  5. Varasalvi

    Varasalvi
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    Sorry, i don't understand. Where am i supposed to do this?

    There's no support button in game, only a help button which doesn't give me the following steps as far as i know.

    Can you elaborate?
     
    #5 Varasalvi, Apr 16, 2017
  6. Nadeox1

    Nadeox1
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    BeamNG Team

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    Sorry, should have specified :)

    In the game's launcher, you should see a Support button.
    Then continue from there.
     
    #6 Nadeox1, Apr 16, 2017
  7. Varasalvi

    Varasalvi
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    Support ID is 13898
     
    #7 Varasalvi, Apr 16, 2017
  8. Nadeox1

    Nadeox1
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    Uhm, strange.
    Between your game logs also files from 2015 appears.
    Perhaps some old files is doing stuff that it shouldn't be doing.

    Can you try a clean-reinstall of the game?
    Follow these steps.
     
    #8 Nadeox1, Apr 16, 2017
  9. Varasalvi

    Varasalvi
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    That did not fix the problem. So this must be something on my end then, right? I'm still clueless.
     
    #9 Varasalvi, Apr 16, 2017
  10. Nadeox1

    Nadeox1
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    BeamNG Team

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    Uhm, can you go in Controls > Hardware and press ALT+O.
    Share here the link of the page you get.

    Also, in that menu, does the button/pedals matches correctly to the ones you are pressing?
     
    #10 Nadeox1, Apr 16, 2017
  11. Varasalvi

    Varasalvi
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    In that menu, i can see what keyboard buttons the game is pushing when using the steering wheel axis. Accelerate is pushing "N", brake is pushing "J", steering is pushing "A" and "D". But it's not reflected in the keybinding menu.

    The axis match up though:
    Xaxis = Steering
    Rzaxis = Brake
    Yaxis = Accelerate

     
    #11 Varasalvi, Apr 16, 2017
  12. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

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    I have reviewed your support report, and the problem is 99.99% probably due to the installation of third party software outside BeamNG.drive, and/or the misconfiguration of the Logitech drivers.

    Please uninstall any software related to gamepads, virtual keyboards/joysticks/etc you may have installed before the problem appeared.

    Then also check that you have not configured the Logitech profiler to insert keyboard keystrokes when using the steering wheel. Make sure you are not using any weird profile you may have downloaded or created yourself.
     
    #12 stenyak, Apr 16, 2017
  13. Varasalvi

    Varasalvi
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    I will do that. I'm out of time right now, will have to do this later. I assume this is all you can do on your end. So i would just like to thank you for your assistance, you're amazing! ;)
     
    #13 Varasalvi, Apr 16, 2017
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