Game crashes on startup when creating new cache folder

I've been experiencing this issue for a while now (at least a year). Whenever I delete the cache, or the game creates a new cache folder after a new update, it crashes on first launch with the error 0x00000001. The game does create the cache folder and it launches just fine when I try and launch it again. This error is 100% reproducible on my end. I have a crash report that I can send over if need be (not attaching it publicly).

 

It is a little strange that it's been happening so long. I figure it's some weird quirk of my PC, but for the life of me I can't imagine what it would be.

It simply crashes to desktop whenever I try and open it. It never makes it to the main menu. I don't press anything, mash any buttons or do anything out of the ordinary. I launch the game, click "play" from the launcher and a few seconds later it crashes. It doesn't do much, it never takes over full screen displays logos, sounds or anything. I'll take a video after work today for you.

 

Yes, it does.

Support ID: 64043

And here's a quick video of the issue. I had just cleared the cache through the launcher then tried to launch the game. This happens every time the game updates or I delete the cache folder.

 

Hmm. I can say only one thing here. Perhaps do a clean re-install for the game.

 

I have the same problem have you got a fix

 

like he said, just launch it again after the initial crash, then it should work fine.

if that doesn't fix it, you probably have a different issue and should make a separate thread