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Game stuck in 32 bit

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Smithy122, Mar 11, 2016.

  1. Smithy122

    Smithy122
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    When i go into the game, it says problem detected and that the game is running in 32 bit compatibility mode. it sais i have Lavasoft web companion installed even though i cannot find it on my PC anywhere. does anyone know how to run the game in 64 bit mode?
     
    #1 Smithy122, Mar 11, 2016
  2. NeeDCrafT21

    NeeDCrafT21
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    You must have a windows service pack 1
     
    #2 NeeDCrafT21, Mar 11, 2016
  3. mumboking

    mumboking
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    That's only for Windows 7.
     
    #3 mumboking, Mar 11, 2016
  4. Smithy122

    Smithy122
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    Sorry I should of said i am on windows 10 pro 64 bit
     
    #4 Smithy122, Mar 11, 2016
  5. Nadeox1

    Nadeox1
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    BeamNG Team

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    The game fallbacks to 32bit when it finds programs that could potentially break the game.
    Get the game log (beamng.log) from Documents/BeamNG.Drive and upload it here. It should tell the reason why it's launching in 32bit.
     
    #5 Nadeox1, Mar 11, 2016
  6. Smithy122

    Smithy122
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    Attached Files:

    #6 Smithy122, Mar 11, 2016
  7. Nadeox1

    Nadeox1
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    BeamNG Team

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    Code:
      3.40639|D|TS| - 0 = E:\Steam\steamapps\common\BeamNG.drive\Bin32\BeamNG.Drive.x86.exe
  3.40643|D|TS| - 1 = -fallback
  3.40646|D|TS| - 2 = lavasoft
    This means you have this infamous lavasoft program installed. It's well known to cause a lot of problems with our programs.
    To avoid these, we launch the game in 32bit when that program is detected.
    Uninstall any program from lavasoft. If problem persists, delete LavasoftTcpService64.dll located in System32 (This is not a Windows file!)
     
    #7 Nadeox1, Mar 11, 2016
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  8. Smithy122

    Smithy122
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    It worked! thanks
     
    #8 Smithy122, Mar 12, 2016
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