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Game won't start or update

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Swordsmaster02, Jul 15, 2014.

  1. Swordsmaster02

    Swordsmaster02
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    Joined:
    Dec 8, 2013
    Messages:
    3
    Whenever I try to update or launch the game, it doesn't work at all. There aren't any shortcuts. At all. And when I go into the folder and manually select launcher.exe, this pops up. http://puu.sh/ac8Jf/3088243715.png
    Anytime I try to update, it doesn't work either. It pops up a message like this and the file is different every time. http://puu.sh/ac8VP/b1eaf64925.png
    Reinstalling doesn't work, either. Using a redownloaded installer doesn't work.
    I am running Windows 7 64 bit.
    If I could get help, that would be very much appreciated.
     
  2. Dummiesman

    Dummiesman
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    Joined:
    Sep 17, 2013
    Messages:
    4,696
    Please uninstall the game and re-download the setup from your order page. That should most likely fix your issues :)
     
  3. Swordsmaster02

    Swordsmaster02
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    Dec 8, 2013
    Messages:
    3
    Did that, have done that, doesn't do anything. This was a fresh install for the prerace update when this started happening.
     
  4. Dummiesman

    Dummiesman
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    Sep 17, 2013
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    4,696
    Do you have any anti virus interfering with the installation? With that directX error go into your task manager, processes tab, and make sure no directx installer is running in the background btw.
     
  5. masterphill.lu

    masterphill.lu
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    Joined:
    Jul 16, 2014
    Messages:
    2
    I have the same Problem.... no solution yet :-/
     
  6. GabrielFarre

    GabrielFarre
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    Aug 6, 2013
    Messages:
    440
    Same thing cant start and tells you dont have DirectX9 or shaders 1.1 WTF i have an amd 5750 8gb of RAM and a amd PhenomII X4 black editon procesor

    - - - Updated - - -

    I can play in MY brother pc!! Amd Bulldozer 8 cores of 3.8 GHz amd r 700 series Videocard and 16 gb ram
     
  7. lewis fry

    lewis fry
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    Joined:
    Jul 15, 2014
    Messages:
    1

    1.RIGHT UNINSTALL EVERYTHING !
    2. REINSTALL THE BEAMNG DRIVE FROM YOUR LINK IN THE EMAIL
    3.WHEN YOU INSTALL AND IT STATS/ BRINGS UP A BOX SAYING [PICK SAVE LOCATION ] CLICK BROWSE [THEN CLICK C'DRIVE ] THEN OK SAVE
    4. LET IT UPDATE AND INSTALL
    5. THEN PLAY !!

    {:{:{:{:{:{:{:{:
     
  8. SixSixSevenSeven

    SixSixSevenSeven
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    Joined:
    Sep 13, 2013
    Messages:
    6,958
    Dear kind sir, your caps lock key may be broken.
     
  9. Swordsmaster02

    Swordsmaster02
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    Joined:
    Dec 8, 2013
    Messages:
    3
    No AV interference, nothing even happens when I check "Launch Now" in the installer, it says launcher.exe is not compatible with my version of windows, and my computer is capable of starting and running the game, as I have done it before the pre-race update. (Core 2 Duo E4500 @2.2 GHz, 4GB DDR2 1066, Radeon HD 4890 1GB) I checked taskmangager, no directx processes running.
     
  10. masterphill.lu

    masterphill.lu
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    Joined:
    Jul 16, 2014
    Messages:
    2
    The same Problem.... I bought it, and I want to play it. But I have no idea how I can solve the problem
     
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