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I can't install the alpha, Solutions please!

Discussion in 'General Discussion' started by Kedy_pro0o, Aug 5, 2013.

  1. Kedy_pro0o

    Kedy_pro0o
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    Aug 5, 2013
    Messages:
    5
    Well, I paid the alpha, and i have the serial key, but when it was installing, it appearing a message saying: "Couldn't resolve host name", and then "Unable to get current version: please check your internet connection" and I have a very good connection. I do not know what to do. Please, i need solutions.
     
  2. joman66

    joman66
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    Aug 4, 2013
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    47
    Option 1. If you have a firewall.. check and see if your firewall is blocking the installer from doing it's thing.
     
  3. Kedy_pro0o

    Kedy_pro0o
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    No, I have disabled the firewall and still I get the problem. Any other solution??
     
  4. goykol

    goykol
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    I am having the same issue. It won't connect to the update server. (?down?)
     
  5. TheFastRacer

    TheFastRacer
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    Nov 29, 2012
    Messages:
    534
    -UPDATE- Sorry I wasn't reading carefully. My fault! And I cannot help you, I'm afraid :( Sorry man. Oh and next time, I kindly ask you to ask questions in the 'Support' section to keep the forum clean. Thanks :)
     
    #5 TheFastRacer, Aug 5, 2013
    Last edited: Aug 5, 2013
  6. Kedy_pro0o

    Kedy_pro0o
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    Aug 5, 2013
    Messages:
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    The installer runs fine, but when it's installed, it asks me the serial number, I enter it, and I get the above message. I have also tried disabling the firewall has to do and does not work. You've seen that the problem not only happens to me, there are more people with the same problem as me. Any other solution? ( sorry for my english, i'm using a translator )
     
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