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iGpu Intel crashes : How to switch Steam branch

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by synsol, Aug 22, 2019.

  1. synsol

    synsol
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    BeamNG Team

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    We are aware of multiple users experiencing issues running BeamNG.drive with Intel 620/630 series integrated graphics. Investigation into the source of this issue is ongoing as a matter of priority but we do not yet have an ETA for a fix. A workaround solution is to temporarely switch to a dedicated Steam branch who run the previous version of the game (0.16).

    How to switch branch on steam :

    • 1. From your Steam Library , right click on BeamNG.drive then click on "Properties"
    Steam_1.jpg

    • 2. Select the "Beta" tab
    Steam_2.jpg

    • 3. On the list choose: "igpu_crash_workaround"
    Steam_3.jpg

    • 4. The download will be ready to start right away :)
     
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  2. synsol

    synsol
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  3. christian kuhr

    christian kuhr
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    thank you about the workaround because i have a 630
     
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  4. Juriyx

    Juriyx
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    Hello. I can confirm that game crashes on Intel Iris Plus Graphics 640 too, on vehicle reset and sometimes when I press START button in some SCENARIOS.
     
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  5. Coolman00541

    Coolman00541
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    I have has this same problem, I have one of the affected GPUs and the workaround has been working so far.
     
  6. Nadeox1

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    Which one in particular if I may ask?


    About the status:
    We still don't know when this is going to be fixed, we are waiting to hear back from the Intel team for now..
    An official Intel iGPU forum exists, maybe having people post about this issue there can raise the attention on it.
     
  7. Coolman00541

    Coolman00541
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    I don't know which GPU yet, I will check soon.
    --- Post updated ---
    The problem has also happened when I crashed the ETK K series at high speed into a SBR4 and a Civetta
     
  8. Nadeox1

    Nadeox1
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    It's unrelated to specific cars, so you don't have to report us on which one it happens: It will happen on any, as far you are trying to play the game on the affected Intel Integrated GPUs (which, as a reminder, are below the minimum requirements)
     
  9. Coolman00541

    Coolman00541
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    I have an Intel 620UHD graphics card. The workaround seems to be working so far, but I cannot find the debug branch on Steam.
     
  10. AlexGraveDigger

    AlexGraveDigger
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    Its been six months since this has started I've done the igpu crash fix thing but no one really wants to do that people want to play new things the game has practically gone dead for me because I no longer get to participate in updates because of just resetting my vehicle can crash the game I don't mean to rude but its kinda of ridiculous at this point. please fix it soon
     
  11. Nadeox1

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    We would, but as I mentioned earlier, this is potentially an issue withing the Intel drivers:
    There are workarounds in the first post here you could try:
    0.18 Discussion thread | BeamNG
     
  12. Coolman00541

    Coolman00541
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    Sometimes using the reset in place doesn't work on the latest version.
     
  13. Nate2323

    Nate2323
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    I have an Intel Graphics 620 and this workaround works it's just too bad that I can't play the latest version of the game.
     
  14. Dakota Reynolds

    Dakota Reynolds
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    Has this issue been fixed yet?
     
  15. Nadeox1

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    Same situation as I mentioned above.
    We haven't heard back from Intel yet.
     
  16. lp700alex

    lp700alex
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    I cannot click into the drop down menu that has the GPU fix in it. Can anyone help?
     
  17. Nadeox1

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    That's a problem with Steam itself:
    Sometimes it does not show the options in the dropdown menu.

    Usually works if you close that menu and retry (a few attempts needed sometimes)
     
  18. lp700alex

    lp700alex
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    Thank you, I got it working.
     
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