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Support Troubleshooter Known Issues Bug reporting

Launcher is broken, can't submit ticket

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by PriusRepellent, Dec 27, 2020.

  1. PriusRepellent

    PriusRepellent
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    Joined:
    Mar 19, 2018
    Messages:
    353
    I can only launch BeamNG from the exe in the Bin64 folder. I've tried reinstalling and deleting my profile data, and nothing has worked so far. Additionally, I am unable to get past the captcha to submit a ticket because it becomes invalid as soon as I click submit.
     
    #1 PriusRepellent, Dec 27, 2020
  2. Fluffy Panda

    Fluffy Panda
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    Global Moderator
    BeamNG Team

    Joined:
    Sep 16, 2020
    Messages:
    1,318
    Hi,

    Please rename your Userfolder (by default it's in Documents) and launch the game.
    Also please verify game files through Steam: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335&l=english
     
    #2 Fluffy Panda, Dec 30, 2020
  3. PriusRepellent

    PriusRepellent
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    Joined:
    Mar 19, 2018
    Messages:
    353
    #3 PriusRepellent, Dec 30, 2020
    • Like Like x 1
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