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Problems opening. PLEASE HELP

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by tytylm99, Nov 1, 2013.

  1. tytylm99

    tytylm99
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    Joined:
    Oct 21, 2013
    Messages:
    3
    Yesterday I had transferred BeamNG to my work computer and was able to open it. So today I went on my gaming computer to play it (which is the one I purchased it on) and it wouldn't open. It kept on crashing. I did some research that if you open it on another computer, Beamng has a way to stop the user from using it. I have deleted it off of my work computer and I want to know if there is a way to redownload this amazing game. I lost my purchase order number thing but I have proof if need with my PayPal. Please respond and thanks!:)
     
  2. pulley999

    pulley999
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    Joined:
    Jan 21, 2013
    Messages:
    825
    This shouldn't have happened. Chances are one of the files got cut instead of copied, and now the game is freaking out. I have it on my gaming desktop, my mediocre laptop and on a flash drive to take wherever I go. (You can fully contain all of the game's files on a flash drive and run it directly off of one, it's awesome, albeit slow to load if not using USB 3.0.) Also, if I were you I would copy-paste your download/serial e-mail into a text document of some description for safekeeping, so you don't have to file a support ticket if you delete/lose the e-mail. :)

    Edit: Opps, you lost your support E-Mail. The game keeps its serial number in a file called serial.txt, but I don't know if you can find your order number anywhere... Anyways, I think you can file a support ticket with support@beamng.com if I remembered that correctly. It may take a while to get a response as I think they have several dozen tickets to respond to at the moment, and there are only four of them.

    Or fill out this form: http://www.beamng.com/contactus/
     
  3. tytylm99

    tytylm99
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    Joined:
    Oct 21, 2013
    Messages:
    3

    So what should I do? Thanks

    I have found my serial number but how do I redownload it? Thanks
     
  4. Deewad

    Deewad
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    Joined:
    Aug 5, 2013
    Messages:
    240
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