Running - syncing - nothing

Hi,

I tried to submit this to the Support Ticket system, but haven't heard anything.

My problem is that the game, fully updated, clean install, no mods - will not open or start in any way.
When trying in Steam, it will say "running", for a second (and a "running BeamNG"-steam-window will open for half a second), and then "syncing", and then nothing happens. It's not open, having checked the Applog.

I have played BeamNG for years, and only recently did it start to behave in this way. It's been like this for a few months, and I can't figure out what to do. I have done a complete uninstall of the game, checking the remaining folders for leftovers, and once everything is clean, I've tried reinstalling. Same deal. Other games work fine on Steam...

Hope this can be figured out. I have withdrawal symptoms by now.

Yours,

Erik

 

Erik give the moderators time, they are at home doing what ever it is they are doing I am sure @Nadeox1 will get back to you tomorrow when hes able to talk on here

 

It is bit difficult to guess, but generally it could be something blocking game from starting, like antivirus. For example I had to once set steam download dir as well as game executable dir to antivirus exception list, otherwise antivirus wanted to delete the game file.

There is of course lot other possibilities and full system specs might help with pinpointing the issue.

 

Thanks for the reply!

I've tried the integrity check many times before, and did it again. No change.

However I have Windows Defender, and I think I have OneDrive on my computer.
Problem is the solution:

"How do I change the 'mods' folder location?
You can change the 'userfolder' location by using the Move User Folder button available in the game's launcher (since v.0.14)"


I don't get the game's launcher, so it's a Catch 22. Cant open the game, and the fix to open the game requires me to open it.
Is there any other way to try this?

 

Anyone able to help me work around that Catch 22?

 

That's strange. I've excluded BeamNG in Windows defender.

Tried to change the folder manually. No change in the startup.

The launcher appears only for a fraction of a second, just as if some program is snuffing it out, like you suggest. What else could it be? I don't have any other defense than Win Defender...

 

I checked, and in the Steam Library Folders I only have F:\Steam, set as default, having "3" installed. Whatever those "3" are... I only have BeamNG and The Long Dark installed. Maybe this reveals something? There seems to be a reference to something installed which isn't...

 

Hi again.

I have checked and tried turning off all the Windows Defender apps and nothing changes. The "running-syncing" thing persists.

To the comment above: The extra folder was "Steamworks Shared", so not a game as such.

As it is, weirdly, BeamNG is the only game that I can't run...

 

go to C:\Program Files (x86)\Steam\steamapps\common\BeamNG.drive\Bin64 and launch the "beamng.drive.x64.exe"

 

Tried, but nothing happens whatsoever...

 

Anyone having any other suggestions? I've not been able to play BeamNG for several months now, and I'm going a bit crazy from withdrawal...

 

There is too little information to be able to see what is going on.

Need full hardware specs.

Also from Documents\BeamNG.drive need to see what is in beamng-launcher.log and beamng.log to know more.

 

I have an I7 4790K running at 4GHz, 16GB Ram, GTX1080 GPU, SSDs all over.

One thing came of this: That folder doesn't exist. I had OneDrive installed, and BeamNG was listed in this system, but I have tried to remove it, with no help. But as it is, there is no place where there are any logs or launchers.

I tried reinstalling a couple of times, both on my regular drive and on C (to see if changing makes a difference). Nothing happens. Reinstalls in a few seconds (quick internet), and no change.

FYI: When launching The Long Dark from Steam it opens in a few seconds as normal (and as BeamNG has done for years and years).

 

Hmm, I think that issue is related to cloud storage, I have read before about such, but now I'm uncertain if that is windows user folder being in cloud storage being an issue or if it is steam cloud storage being an issue.

You might need to check options for both which would disable cloud storage and use local storage for user files instead, I'm afraid uninstalling one drive is not helping there as modern windows are too automatic and will probably just restore it back or something.

I don't use windows 10 because all the issues automated things bring with it, but you might find place to change where files are stored with this:
https://www.tenforums.com/tutorials/23790-change-storage-save-locations-windows-10-a.html

Also try reinstalling like this:
https://wiki.beamng.com/BeamNG_FAQ#How_do_I_perform_a_clean_reinstall.3F

Not sure if there are better or more information, but @Nadeox1 would probably know about these cloud save issues much more.

 

I looked into the Steam Cloud thing. No difference when turning it off apart from not getting the "syncing" thing during the initial startup. Now it just says "running" for a fraction of a second and then nothing more.

One interesting thing I found was that, while I have no BeamNG folder in the Documents folder, I just got that by opening a BeamNG.exe-file that I found in some old folders as a backup of a previous drive. They are completely useless in themselves, but when trying to open it the result was at least that it created a folder in the documents-folder, and a "cache.0.14.0.2" folder with empty crashreports/logs folders.
So something works, and it's directed towards the correct place. I've disabled OneDrive as far as I can see, and this confirms that.

Now, why BeamNG in its newest and freshest install won't at least make a folder in the documents folder is strange...

 

I think there might of been some changes how Beam handles cloud storage stuff.

If you double click BeamNG.drive.x64.exe that is in bin64 folder instead of just beamng.exe that will start the old version of game just fine, I presume.

beamng.exe is what starts launcher, but BeamNG.drive.x64.exe is what launches game. While new version might not start, old one might start, then you can try BeamNG.drive.x64.exe of new one and see if it then manages to start as old one creates all the files.

New one still might try to access some cloud service instead of operating normally, not sure how to change that if steam cloud thing and windows cloud thing will not fix it.

I am not fan of such automated 'handy' features, like things old fashioned as they don't change by itself and just work.