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Setup will not start

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by AlexFare, Aug 4, 2013.

  1. AlexFare

    AlexFare
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    Joined:
    Jul 17, 2013
    Messages:
    3
    My computer will not allow setup to start. It says its a virus and will harm my computer. Im using Windows 8. I have AVG but its not avg saying it. its Windows 8. Need help!
     
  2. 0xsergy

    0xsergy
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    Joined:
    Aug 5, 2012
    Messages:
    289
    Probably windows defender. I haven't used it so you'll have to look for some way to either whitelist that file or disable it temporarily so you can install it.
     
  3. metalmuncher

    metalmuncher
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    Joined:
    Aug 6, 2012
    Messages:
    257
    Is it like with a grey bar across the screen? I got around that by clicking "More Info" and then clicking run anyway.
     
  4. David_A

    David_A
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    Joined:
    Aug 4, 2013
    Messages:
    8
    I had a similar thing with windows 8.
    If you had a message from Smartscreen like the picture below the problem could be solved.


    (imported from here)

    For solving that you can just follow the tutorial from here: http://www.howtogeek.com/75356/how-to-turn-off-or-disable-the-smartscreen-filter-in-windows-8/
    Don't forget to enable Smartscreen once the Setup is lauched or finished.
     
  5. brock1198

    brock1198
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    Joined:
    Sep 6, 2013
    Messages:
    4
    i have the same problem but it says when i try open and starting the game it says this app is not compadible with this progam please contact publisher

    - - - Updated - - -

    i have the same problem but it says when i try open and starting the game it says this app is not compadible with this progam please contact publisher
     
  6. jeffbox

    jeffbox
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    Joined:
    Aug 5, 2012
    Messages:
    119
    I don't know if it's true what they say.

    what.PNG
     
  7. logoster

    logoster
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    Joined:
    Sep 5, 2012
    Messages:
    2,084

    its true, im running the game on windows 8 without a problem :D
     
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