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stuck on 1 fps

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by bastionfanboy, Jun 25, 2022.

  1. bastionfanboy

    bastionfanboy
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    beamng cant go further than 1fps usally its fine on 10 i tried restarting the computer and beamng no mods or add ons
     
  2. Wild Hog

    Wild Hog
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    What specs does your PC have?
     
  3. Yash_gamin144

    Yash_gamin144
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    samsung smart fridge
     
    • Agree Agree x 2
    • Like Like x 1
  4. bastionfanboy

    bastionfanboy
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    intel i5 intel iris gpu windows 10 64 bits
    --- Post updated ---
    fixed now
     
  5. bastionfanboy

    bastionfanboy
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    plz help its back on windows eleven and i play on surface 7 with a few mods
     
  6. Gregory TheGamer

    Gregory TheGamer
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    The Microsoft Surface 7 (and any Surface for that matter) is severely underpowered for BeamNG... Terrible performance is expected.
     
  7. bastionfanboy

    bastionfanboy
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    i know but it is is usally at 15 to 20 fps
    just get a staff member to help not complain about my laptop
    --- Post updated ---
    ive seen something like this thread like this before the staff member got support id
     
    #7 bastionfanboy, Jul 7, 2022
    Last edited: Jul 7, 2022
  8. Fluffy Panda

    Fluffy Panda
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    BeamNG Team

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    Hi,

    Please share your Support ID: https://supportid.beamng.com/

    We require this information for further investigation of the issue.
     
  9. bastionfanboy

    bastionfanboy
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  10. Fluffy Panda

    Fluffy Panda
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    Global Moderator
    BeamNG Team

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    Please note that your PC is effectively below the minimum requirements to run the game.
    You can try to disable all your mods and Clear Cache (Launcher -> Support Tools).

    But unfortunately, that's all I can advice in this case. Your PC can barely run the game.
    Due to the cooling system of Surface, it can be caused by overheating as well.

    If you are still eligible, you can request a refund via Steam.
     
  11. bastionfanboy

    bastionfanboy
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  12. bastionfanboy

    bastionfanboy
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  13. bastionfanboy

    bastionfanboy
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    i dont think its that iam playing now on cliff the average is 23 fps
    and when it does get stuck at one fps it is precisely at 1.0 fps
    --- Post updated ---
    on west coast it is 17 fps in safe mode
     
    #13 bastionfanboy, Jul 12, 2022
    Last edited: Jul 13, 2022
  14. Fluffy Panda

    Fluffy Panda
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    Global Moderator
    BeamNG Team

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    Please try to Clear Cache (Launcher -> Support Tools) and check if it helps to improve the performance not in Safe Mode
     
    #14 Fluffy Panda, Jul 14, 2022
    Last edited: Jul 14, 2022
  15. bastionfanboy

    bastionfanboy
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    i am switching computer soon i will see if it is better
     
  16. bastionfanboy

    bastionfanboy
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    cleared cache nothing
    when i load west coast it is fine until something loads in then it gets stuck
     
  17. ImJacksBrother

    ImJacksBrother
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    Hmm.. Very unusual. You can request a refund on steam and please read the requirements for requesting one herehttps://store.steampowered.com/steam_refunds/

    The Surface is meant for office purposes and light games like Roblox, or web games. I think your computer has been diagnosed with "the potato virus" lol. Sorry for this, and hope you can get this fixed and a refund if needed! Have an awesome day!

    :)
     
  18. MarkTheGuy

    MarkTheGuy
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    I have a surface pro and it cant even play roblox at a stable 30 on minimum graphics, so I wouldnt recommend you even try to play beamng :I
     
  19. ImJacksBrother

    ImJacksBrother
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    Oh. I was wrong then :skull:
     
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