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The game does not start. Help me.

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Qwerty3310, Dec 15, 2019.

  1. Qwerty3310

    Qwerty3310
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    Hello, I have this problem: when starting the game via Steam, the game does not start and the error "BeamNG.disk 0.18.1.0 0xC0000005 STATUS_ACCESS_VIOLATION" appears if you start the game in "safe mode", the error "BeamNG.disk 0.18.1.0 0x00000001 "appears, at the same time, if you start the game through the root folder, then everything works fine, before there was no error, played for 100 hours and now the game does not start, reinstalling windows did not help, reinstalling by resetting the computer to its original state, I have windows 8.1, I tried different methods, nothing helped Gay. I hope that at least someone here can help me.
     
    #1 Qwerty3310, Dec 15, 2019
  2. Nadeox1

    Nadeox1
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    BeamNG Team

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    That error usually means that something is blocking the game from working correctly.
    Please check your Antivirus, and any similar software you might have, and make sure that nothing is messing with the game by mistake.

    Additionally check this list too: https://wiki.beamng.com/Incompatible_Third_Party_Software

    You may also want to make sure that your installation is actually intact: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

    And since it works if you launch without Steam, I advice to also check by disconnecting all unnecessary USB devices from your PC. It could be the Steam input feature doing its thing.
     
    #2 Nadeox1, Dec 15, 2019
  3. Qwerty3310

    Qwerty3310
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    Thanks for the answer, from this list I have only Windows Defender and one drive, but I do not have windows 10 and 8.1, I also checked the integrity of the files, and from the USB devices only the mouse and keyboard. Well, from extraneous programs I have 2GIS, 7zip and GIMP 2. I think that only replacing the HDD will help :)
     
    #3 Qwerty3310, Dec 15, 2019
  4. Qwerty3310

    Qwerty3310
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    By the way, I tried to run Steam as an administrator and now the error is different: "BeamNG.drive 0.18.1.0 0x00000001"
    --- Post updated ---
    Вот вам мой ID 63902
     
    #4 Qwerty3310, Dec 16, 2019
  5. Nadeox1

    Nadeox1
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    BeamNG Team

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    The Support ID does not contain any file.
    This, along with that '0xC0000005 STATUS_ACCESS_VIOLATION' error usually confirms that the game is being blocked from accessing the UserFolder (Documents/BeamNG.drive by default), which is required for it to work correctly.

    Your main solution is to find what program is blocking / messing with the game on your side.
    Alternatively, you could try to change the location of your UserFolder (From Launcher > Manage UserFolder).
    If it does not work because the Launcher is also getting blocked, edit the STARTUP.INI file manually with notepad, and following the instructions inside. This file is located in the GameFolder (Steam/Steamapps/Common/BeamNG.drive, or wherever you installed the game)
     
    #5 Nadeox1, Dec 18, 2019
    • Like Like x 1
  6. Qwerty3310

    Qwerty3310
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    I don’t understand, nothing helps, I already deleted everything and turned off the firewall, the Windows defender turned off, I reinstalled the drivers, I changed the location of the folder, I reinstalled the system, nothing helped, the only thing left was the Yandex browser
     
    #6 Qwerty3310, Dec 19, 2019
  7. Qwerty3310

    Qwerty3310
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    Maybe buy an SSD drive and install a game on it?
     
    #7 Qwerty3310, Dec 19, 2019
  8. Nadeox1

    Nadeox1
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    BeamNG Team

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    No, it won't help. The problem is not with your hardware.

    The problem is that some other program on your side is blocking the game in some way.
    That does not allow the game to work correctly.

    Have you tried what I suggested in the last two lines of my previous post? (ie. move your UserFolder to a different location)
     
    #8 Nadeox1, Dec 19, 2019
  9. Qwerty3310

    Qwerty3310
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    And you know what? This error, along with the crash of the game "BeamNG.disk 0.18.3.0 0x00000001" always appears once after installing the game, but then when you restart it, everything works and cheers! Everything worked, boot ini file helped, I changed the location of the game, as you advised, thanks! I apologize for taking the time from you. I am grateful to you for your help and for answering me!
    --- Post updated ---

    Nadeox, bro could you tell me which PC components the game depends on the most? What is the first thing to buy to increase productivity and more cars at a time? Processor, graphics card, RAM?
     
    #9 Qwerty3310, Dec 20, 2019
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