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Unable to log into forum

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Capkirk, Apr 7, 2018.

  1. Capkirk

    Capkirk
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    Joined:
    Nov 19, 2017
    Messages:
    673
    I have recently found myself unable to log into the beamng forum. I use the sign in through steam option, but after I sign into steam and it redirects back to the forum, it says "error during authentication. Please try again" if I reload the page or try to sign in again, I get the same error. This error occurs on both Google chrome and in Microsoft edge, and every device I have tried to use. However, since I stay signed in on my mobile mobiles device, I am able to post this. If anyone has any idea what to do, please help. Thank you
    --- Post updated ---
    Crises averted, I can just log in without steam by resetting my password. I would still like to find a fix for the sign in through steam feature, It's convenient and other people might also have the same error.
     
  2. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,683
    You signed with Steam?

    If no, you must first link the forum account to Steam (look for 'External Accounts' in your profile panel)

    If yes, make sure you are logging with the correct account.
     
  3. Capkirk

    Capkirk
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    Joined:
    Nov 19, 2017
    Messages:
    673
    No, I created my account with steam, and used that to sign in ever since then. Only in the past few days I ended up not able to sign in through steam. I only have one steam account, so it's probably not that. However, I could put my email into the password reset, and it let me set a password to log into my account without steam.
     
  4. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,683
    Check again now, we fixed some stuff.
     
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