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[URGENT] Game Crashes Every 3-5 mins (Green Screen/Black Screen, Beamng log included)

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Josh, Jan 3, 2016.

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  1. Josh

    Josh
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    Yup reinstalled BeamNG 3 times (fresh installs)
    Reinstalled GPU Drivers (used DDU to completely uninstaller the drivers.)
     
    #21 Josh, Jan 4, 2016
  2. RobertGracie

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    This makes no sense to me...
     
    #22 RobertGracie, Jan 4, 2016
  3. Josh

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    Makes no since to me either lol, as I said various other games runs completely fine (GTA V, RoR, Assetto Corsa, Spintires etc.)
     
    #23 Josh, Jan 4, 2016
  4. Josh

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    Bump, still can't figure this out.

    EDIT

    Used blue screen view to read the mini dump.

    looks like I found the culprit, ill reinstall gpu drivers for the 4th time..
     

    Attached Files:

    • Untitled.png
    #24 Josh, Jan 12, 2016
    Last edited: Jan 12, 2016
  5. Josh

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    well reinstalled gpu drivers again, no fix.

    i just noticed it says "caused by driver" dxgkrnl.sys: anyone know how to fix that? Thanks
     
    #25 Josh, Jan 12, 2016
  6. apple

    apple
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    Your direct x is crashing? Maby reinstall windows if posebole
     
    #26 apple, Jan 12, 2016
  7. TheNodeMaster

    TheNodeMaster
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    I wouldn't go as far as to reinstall windows just yet
    Do you even know what your talking about?
     
    #27 TheNodeMaster, Jan 12, 2016
  8. Nadeox1

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    #28 Nadeox1, Jan 12, 2016
  9. Josh

    Josh
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    Yes sir uninstalled via DDU and reinstalled crimson 15.1.1, I'm stumped.
     
    #29 Josh, Jan 12, 2016
  10. Nadeox1

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    Is your GPU OC'ed (I mean from you).
    If yes, try to revert your OC.
     
    #30 Nadeox1, Jan 12, 2016
  11. Josh

    Josh
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    No sir, it's set at factory clocks.
     
    #31 Josh, Jan 12, 2016
  12. Nadeox1

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    I haven't followed the thread, so sorry for questions already answered.

    Problem started out of nothing? Or you updated drivers or something first?

    Are you 100% sure you did the correct procedure to clean reinstall the game (Wipe your mods aswell at this point)?
    Are you 100% sure you clean reinstalled your GPU drivers?
    Are you 100% sure you reinstalled DirectX? (Using this: https://www.microsoft.com/en-us/download/details.aspx?id=35&44F86079-8679-400C-BFF2-9CA5F2BCBDFC=1 )
    Are you 100% you are not using any additional software that overlays onto the game?

    >>> Moving to PM
     
    #32 Nadeox1, Jan 12, 2016
    Last edited: Jan 12, 2016
  13. Josh

    Josh
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    Yes sir problem started out of nowhere, gpu drivers are the same version drivers I've been using since I installed the GPU (1-2 months ago and it was working fine then it started having this problem.)

    Yes sir did a clean reinstall 4 times, wiped mods deleted documents folder etc etc.

    Yes sir reinstalled GPU drivers a total of 4 times, every time uninstalling them via DDU and doing total reinstall.

    Yes on the Direct X runtime installer.

    No sir running BeamNG only no overlays.
     
    #33 Josh, Jan 12, 2016
  14. apple

    apple
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    Wowowowow hold the sir calm down one sir is good enoug he wont kill u when u dont day sir :)
     
    #34 apple, Jan 12, 2016
  15. Josh

    Josh
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    Sorry about that.. just trying to get my info from point "A" to point "B" without any confusion :).
    --- Post updated ---
    I got some new info on this crashing BSOD problem.. here is what, blue screen viewer is reporting.

    I can't figure out what "watch dog" driver is?

    ==================================================
    Dump File : 012116-30265-01.dmp
    Crash Time : 1/21/2016 11:35:33 PM
    Bug Check String :
    Bug Check Code : 0x00000119
    Parameter 1 : 00000000`00000001
    Parameter 2 : 00000000`000206ef
    Parameter 3 : 00000000`000206f2
    Parameter 4 : ffffe001`d8c663a0
    Caused By Driver : watchdog.sys
    Caused By Address : watchdog.sys+3e1d
    File Description : Watchdog Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 10.0.10586.0 (th2_release.151029-1700)
    Processor : x64
    Crash Address : ntoskrnl.exe+142760
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\012116-30265-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 10586
    Dump File Size : 147,819
    Dump File Time : 1/21/2016 11:36:47 PM
    ==================================================
     
    #35 Josh, Jan 22, 2016
    Last edited: Jan 22, 2016
  16. Nadeox1

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    Try to running a windows register cleaning tool (CCleaner for example) and check if the problem persists.
     
    #36 Nadeox1, Jan 22, 2016
  17. Josh

    Josh
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    ill give this a shot, and see what happens.
     
    #37 Josh, Jan 22, 2016
  18. mumboking

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    Eww... They usually cause more problems than they solve.
     
    #38 mumboking, Jan 22, 2016
  19. Josh

    Josh
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    tried CCleaner, i actually go about 11 mins out of it before it crashed lol.. I ran a virus scan with Malwarebytes, no viruses (I use Bitdefender 2016 for everyday).

    here is a diag zip with a bunch of logs created from a program, from the windows 10 forums, look to be useful towards finding this culprit..

    Looks like this problem is fixed.. (for now) lol a user looked over the zip on the windows 10 forum, looks like this was causing the whole PC to crash when playing Beam..

    Whats strange is DDU did not pick this file up (I uninstalled drivers via DDU 4+ times over this whole ordeal.) there was actually 2 of the same files in the main directory..

    So what I did was I used AMD clean up utility, rebooted into safe mode and used DDU it deleted the residual files. Installed the crimson drivers again. I haven't had a crash in beam yet.. So hopefully its fixed lol. If it starts to BSOD again ill post up.

    That diag tool that they got over on the windows 10 forum is really helpful.


    Code:
    ffffd001`0bbe37e8  fffff801`ef4f8310Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x18310

2: kd> lmvm atikmdag
start             end                 module name
fffff801`ef4e0000 fffff801`f0c3b000   atikmdag T (no symbols)       
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Wed Dec 23 16:58:26 2015 (567AC4A2)
    CheckSum:         016DE42D
    ImageSize:        0175B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
[code]
     

    Attached Files:

    #39 Josh, Jan 22, 2016
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