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Game just stopped working...

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by DRP, Apr 17, 2019.

  1. DRP

    DRP
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    Joined:
    Apr 17, 2019
    Messages:
    5
    I've had the game since 2016 and aside from a few bugs and crashes, the game has always worked. I've uninstalled and reinstalled a few times for various reasons, migrated drives, verified cache and regardless, the game has always worked. Until 3 days ago. I had a smaller 500gb drive that I have had it on for awhile (migrated from a larger drive) and decided to remove that drive. Rather than uninstall the game, I moved onto a different drive (through steam, to a drive which it was on before) and the game just stopped working from that moment. I click on it and steam says its running for about 2 secs and then says synching and thats it. I tried running it through the directory. Does nothing on x86 & x64. Tried reinstalling it about 5 times. No different. Migrated it to two other drives on my computer. Nothing. Tried editing the startup.ini. Nothing. Deleted mods. Nothing. Deleted ANY remnant I could find of the game after uninstalling it and started completely fresh and still, I don't even get the launcher. I migrated 11 other games from the same drive, to the same drive and they all work flawlessly. I have a pretty sweet rig that far exceeds the recommended config, so that pretty much rules out hardware. I don't know what to do from here on and It's KILLING me. This is by far my favorite game and I can't play! Please help!
     
    #1 DRP, Apr 17, 2019
  2. Nadeox1

    Nadeox1
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    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
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    What was the path of the old location?
    And what's the new one?
    (include drive letter)

    Did you ever move your userfolder from the classic 'Documents/BeamNG.drive' to something else?
    If yes, specify the full path.

    Also give a Support ID please:
    https://supportid.beamng.com
     
    #2 Nadeox1, Apr 17, 2019
  3. DRP

    DRP
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    Joined:
    Apr 17, 2019
    Messages:
    5
    Hey sorry bout the delay, was working all day.

    So first off, cannot get you that support id. I've clicked the link multiple times and beam doesn't react. Is there any other way I can get it?

    The path of the old location was E:\Programs\SteamLibrary\steamapps\common\BeamNG.drive
    The path of the new location is D:\SteamLibrary\steamapps\common\BeamNG.drive

    The path I moved to user folder to was E:\Programs\SteamLibrary\steamapps\common\BeamNG.drive\Derek
    I moved it there awhile ago due to drive size constraints because of mods.
    --- Post updated ---
    Update: The only file I get any response from is banana-bench which gives me an error because its looking for the original path on E: which no longer exists. Could that be the same for the game?
     
    #3 DRP, Apr 18, 2019
  4. Nadeox1

    Nadeox1
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    BeamNG Team

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    Aug 5, 2012
    Messages:
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    That's your issue probably.
    Did you update your userfolder location?
    Because else it may still be pointing to that E:\ path, which may not exists anymore.

    You cannot use the launcher because of that.
    You have to manually edit the 'startup.ini' file (with any text editor). The file is inside the game's directory.
     
    #4 Nadeox1, Apr 18, 2019
  5. thomatoes50

    thomatoes50
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    BeamNG Team

    Joined:
    Jan 31, 2013
    Messages:
    722
    startup.ini have a lower priority than the registry key (launcher)

    Use the Registry Editor and go to this key
    Computer\HKEY_CURRENT_USER\Software\BeamNG
    You can delete or edit userpath_override to point to the correct drive
     
    #5 thomatoes50, Apr 18, 2019
  6. DRP

    DRP
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    Joined:
    Apr 17, 2019
    Messages:
    5
    Awesome!!! I tried editing the startup.ini and that did nothing so I just deleted the registry key and voilà! Works like a charm. You guys rock! Thank you!
     
    #6 DRP, Apr 18, 2019
  7. tdev

    tdev
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    Developer
    BeamNG Team

    Joined:
    Aug 3, 2012
    Messages:
    3,031
    Great to hear you could solve this :)
     
    #7 tdev, Apr 19, 2019
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