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GPU Fatal Error (1050 TI)

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Fireboy3000, Nov 8, 2019.

  1. Fireboy3000

    Fireboy3000
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    Dec 27, 2016
    Messages:
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    Hello,

    3 months ago, I change my graphic card on my PC (a Radeon HD 6750 to a MSI Nvidia Geforce 1050 GTX TI) , I completely erased the ATI drivers, I delete the ATI softwares, I installed the Nvidia Experience and the last driver. The game runs good but crashes randomly. I thought the problem would be solve thanks to updates (of the games and the drivers) but tmore recently, it's worse, I can't play 5 10 minutes without crash! I tired everythin,g :
    reinstall the game, delete the Beamng.drive folder (the one which contains the mods folder and the cache after updates,...), clear the cache, unplug my graphic card,and replug it, run without the UI Hardware acceleration, run in lowest graphics, safe mod, ... and send a lot of tickets.

    Here's my config :
    Xeon X5450 (4 x 3GHz)
    7 Go of DDR2 RAM
    MSI Geforce 1050 GTX TI (overclockable but I've not OC it).

    There's only BeamNG.drive wich crash, but it ran fine before, with the Radeon HD 6750.

    Here's the windows with the errors description :



    Can you help me please?
     

    Attached Files:

    • crash_1.png
    • crash_2.png
  2. Nadeox1

    Nadeox1
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    BeamNG.Support
    Staff Member

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  3. Fireboy3000

    Fireboy3000
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    Heelo,
    Ok,, here's the code :
    62023
     
  4. Nadeox1

    Nadeox1
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    BeamNG.Support
    Staff Member

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    There's some oddities there.
    Please try doing a Clean Install of your video drivers:
    • Download the latest drivers from the Nvidia website
    • Run the installer > Custom Installation > Tick the 'Clean Installation' box
    • Finish the install, and reboot your PC
    • Before starting the game, in the launcher go to Support Tools and press Clear Cache
    • Then check in Safe Mode if the issue persists or not
     
  5. Fireboy3000

    Fireboy3000
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    Ok, I did what you said, but I have exactly the same issue.
    So, the Support windows uploaded an .zip (I clicked on "already in contact with support").

    It gave me a new code : 62055 .
     
  6. Nadeox1

    Nadeox1
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    BeamNG.Support
    Staff Member

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    Did you press the Clear Cache button?
    The instructions I provided do not comprehend getting a new Support ID. Maybe you pressed the wrong buttons.
     
  7. Fireboy3000

    Fireboy3000
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    Yes, I reinstalled my driver with "clean installation" box ticked.
    In the launcher, I press the "Clear cache" button, it's after the crash that the "Support" windows appeare.

    I tried one more time :
    - "clear Cache" in the launcher, "are you sure?", "Yes"
    - "safe mode"
    - set my graphics to "normal"
    - go to East Coast (the map didn't change anything to the results in my case).
    - the game crash after few minutes in a loaded map.
    - Fatal GPu error;
    - "send report?" I chose "send report"
    - another windows appeared (see the screenshot)

    - when I choose "contact support", it hashes the files, then I have two choice :
    "not in contact with the support yet" or "already in contact with support", I click on "already in contact with support"
    - then I choose "submit information".
    - and it gives me that code : 62068
     

    Attached Files:

    • crash_3.png
  8. henryjhost

    henryjhost
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    Do you have the latest drivers?
     
  9. Fireboy3000

    Fireboy3000
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  10. Fireboy3000

    Fireboy3000
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    I will try a "clean install", any other suggestions?
     
  11. Fireboy3000

    Fireboy3000
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    I uninstalled the game, I deleted the folder "BeamNG.drive" in steamapps and BeamNG.drive folder in my Documents.I reinstalled the game.
    The game crashed again...
     
    #11 Fireboy3000, Nov 16, 2019 at 12:33 AM
    Last edited: Nov 16, 2019 at 11:02 AM
  12. Fireboy3000

    Fireboy3000
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    I tried an "old" version of the game : the 0.16.0.3 version (I always save the old versions of the game when there is an update)..
    The game sometimes crashs, but but really less often.than the 0.17.1.2.

    Do you have an idea?
     
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